Customer Service Assistant

**** ******** **.

COLUMBUS GA *****

(***)***-***7OR706-***-****

***********@*****.***

KATRICE WATTS

Objective

My objective is to obtain a challenging and

rewarding position in a business based environment

where I can utilize my skills and talents

benefiting the quality and productivity of the

company

Education

03/09-04/09 First Step Health Agency Columbus Ga

Certified Nursing Assistant

1/04-4/05 Draughons Junior College Clarksville TN

Health Information Tech -Diploma

Training in Medical Office Procedures

Diagnosis Coding

Filing Claims Reimbursement

Medical Terminology

09/96-06/00 Kendrick High School Columbus GA

College Prep- Diploma

Professional experience

06/09- Hertiage Hills Alzheimer Special Care Center

Columbus Ga

Resident Assistant

Ensuring proper safety of residents

Assisting residents with ADL's

Record File Management

02/08 -03/09- Talecris Plasma Resources Phenix City

Ala

Donor Processor

Prescreening Donors(checking all vitals)

Educating donors on how to keep plasma healthy

Answering Multiple phone lines

Record file Management

06/05-03/07 Convergys Group Management Clarksville

Tn

Customer Service Rep-(Call Center)

Phone activation

Credit Checks

Technical trouble shooting

Payments

Operating Multiple phone lines

11/00-11/03 U.S. Army Gibelstadt Germany

Food Service Specialist

Preparing Meals for Soldiers

Culinary Arts

Overseeing Other soldiers

Office duties

References

Upon Request

Contact this candidate