Customer Service Manager

Location:

Posted:

September 07, 2010

Afiya Burwell

Phone: 205-***-****; e-mail: ablem5@r.postjobfree.com

Objective To gain a position within a rapid diverse growing industry, this allows me to utilize my

interpersonal skills.

EDUCATIO Jefferson State Community College, Birmingham, Alabama

N Associate Degree in Legal Support Specialists

January 2010-present

Jefferson State Community College, Birmingham, Alabama

GED: Graduated July 2007

Huffman High Birmingham, Alabama

Computer Aided- Drafting Design

EXPERINC Product Coordinator 1, November 2008-June 2010

E Scholastic Book Fairs, Hoover, Alabama

I pack for school book fairs in Alabama and in the southern region. I also attend to

warehouse duties such as scanning, processing orders, inventory, and clerical duties

according to my supervisor and Branch Manager.

Room Attendant, November 2007- March 2008

Sheraton Hotel, Birmingham, Alabama

I was responsible for cleaning hotel rooms and lobby for guests according to the hotel

housekeeping policy.

Office Assistant, May 2006-August 2006

Main Street Real Estate, Birmingham, Alabama

My responsibilities were clerical duties such as faxing, mailing, typing memos and

personal assistant.

Host/Hostess, December 2006-Feb 2007

Indigo Joe’s Sports Restaurant, Hoover, Alabama

I greet, sat and serve customers to their tables and serve food.

SKILLS Customer Service, Records Management, Word Processing, Microsoft Word, Excel,

Access, PowerPoint 2007, Office Management, Basic Accounting, Typing 35-40 WPM.

AWARDS Certificate of Achievement in Creative Writing 1&2

Bronze Career Readiness 2007