Customer Service Sales
Resume:
Leah Shaul
**** ***** **. **** **** ? San Diego, CA 92101
ablehn@r.postjobfree.com
Executive Summary
Extensive experience in customer service, sales, banking, finance, real
estate, and administration. Dedicated professional extremely comfortable
working in demanding and fast-paced environments. Skilled in building long-
term relationships with customers and all levels of staff. Impressive
arsenal of organizational, administrative, and technical skills. Diligent,
detail oriented, and articulate.
WORK HISTORY
Administrative Assistant, San Diego County Regional Airport Authority
February 2010-Present
. Types, drafts, formats, proofreads, edits and routes correspondence,
memoranda, bulletins, and other documents.
. Verifies typed materials for accuracy, completeness and compliance
with Authority and department standards, policies and procedures.
. Ensures materials, reports and documents are ready for signature are
accurate and complete; develops, revises and maintains master
documents in a variety of data in databases and spreadsheets.
. Interacts with internal and external customers, vendors and other
individuals ensuring that all questions are answered accurately and
needs are met swiftly.
Commercial Real Estate Loan Administrator, US Bank July
2006-February 2010
. Processed loans with internal and external clients, investors,
attorneys and lenders, relying on skills that drew upon
responsiveness, consistency, accuracy, and attention to detail.
. Ensured that all transactions were properly documented, disbursed
and, serviced in accordance with Bank policies and procedures,
regulatory requirements, and internal controls.
. Established loan records, processed loan advances or pay-downs,
administered pricing rollovers, and issued Letters of Credit.
. Took the initiative to improve various loan administration
techniques and procedures.
. Dedicated team player that assumed additional responsibilities
beyond loan administration duties.
Commercial Lender Assistant, National Bank of Commerce
August 2004-July 2006
. Prepared documentation for commercial loan closings, processed entries
in the form of payments, deposits, loan disbursements and general
ledger entries.
. Worked closely with customers and commercial lenders on a daily basis
ordering credit reports, appraisals, and Uniform Commercial Code
searches.
. Trained employees in proper administration of insurance policies,
flood certificates, Secretary of State Fillings and other various
items.
Buying Support, Maurices Corporate April 2004-July
2004
. Devised and maintained a comprehensive inventory database of product
information.
. Assisted The Buyer and Assistant Buyer with purchase orders, tracking
orders through the entire supply chain and running various sales
reports.
. Created numerous presentations of potential merchandise to be
purchased. Presentations reduced product review times for The Buyer
and Assistant Buyer.
Sales Associate, Superior Menards April 1999-April
2004
. Provided exceptional customer service on a daily basis through the
educating of customers on hundreds of products.
. Completed the advanced sales training program and was qualified as
a sales instructor teaching employees on the latest hardware
products.
. Monitored sale reports and adjusted reorder quantities providing
for a reduction in reorder and holding costs.
EDUCATION
University of Wisconsin - Superior
B.S. Speech Communication
Class of 2004
SPECIAL SKILLS
Finance Administration Expert
* More than five years of experience in administrative duties within the
finance industry.
Motivated and Dedicated Employee
. Awarded Menards top employee of the month. Hard work and
exceptional work ethic resulted in selection from over 250
employees.
First-Class Customer Service
. Honored with the National Bank of Commerce "TOPS" Award in
recognition of outstanding personal service.
Skilled Dancer
. More than 15 years of dance experience. Selected as "All-American"
and was a lead dancer during the 1999 Florida Citrus Bowl.
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