Customer Service Administrative Assistant

Tierra S. Todd

*** ******* ** *******, ** *****

Tel: 757-***-**** E-mail: abledo@r.postjobfree.com

Objective

To obtain a position within an organization, that will utilize my current

skill and education level, promote employee learning and improvement, and

provide future advancement opportunities.

Education

08/05-Present Tidewater Community College

. Major: Biology

. Clubs: Open door project

09/01-06/05 Booker T. Washington High.

. High School Diploma

. Future Business Leaders of America(FBLA)

. Future Educators of America(FEA)

. Varsity Cheerleading

Work Experience

12/08-02/10 NCO Financial Solutions

Collector & Customer Service

Representative

Address suspected fraud, verify fraudulent charges, shut

down accounts based on decision

of risks and loss, perform overrides, handle inbound

calls, issue out new cards, present

customer service, handle outbound calls, collect on past

due loans

Reason left: terminated due to tardiness

06/08-07/08 HSBC-Headway

Clerical Support

Process returned mail, update clients account via

computer, make and mail out clients

refund checks, present customer service

Reason left: assignment ended was a one month assignment

01/07-08/07 Psychological Services Inc

Test Proctor & Administrative Assistant

Check -in candidates & assist with test. Filed paperwork,

faxing, copying, mail off

business orders and paperwork, general clerical duties,

handled secondary payments, and

occasionally open and close business

Reason left: Hired as on call there were no more available

hours

11/04-10/06 Sears Roebuck & Company

Cashier

Present excellent customer service, deliver knowledge of

merchandise, operate cash

register, maintain neat work area, and handle multiple

payments and methods

Reason left: Better employment opportunity provided 1 wk

notice

Special Skills

Consistently motivated and motivate others, Proficient in MS Word & MS

PowerPoint,

Internet knowledge, and well at developing good rapport with customers

References

Available upon requests

Contact this candidate