Andrea N. Jensen
*** ***** *** ***** ****, Ogden UT 801-***-**** able93@r.postjobfree.com
84404
Account / Sales Management
. Customer acquisition, retention, and satisfaction
. New market penetration and expansion
. Persuading, negotiating, and closing
. Pleasant and professional personality
. Systems thinking and process improvement
. Creative and resourceful
. Results oriented
. Product development
. Emphasis on excellence
Qualifications
Experienced professional with an established record of contribution.
Demonstrated success acquiring and retaining key customers. Strong ability
to analyze and improve processes that benefit the company, customers, and
employees. Recognized top performer in converting leads into sales.
"Outside-the-box" thinker with a proven talent for improving processes
that consistently deliver exceptional results. Excellent communication,
organizational, and problem solving skills.
Career Highlights
Account Manager, Marketstar
Present. Account Manager in Channel Development Relations and Programs.
Responsible for enlistment of client partners, conducting trainings on
current programs and technologies from Nvidia. maintain customer relations
in territory assigned. Manage marketing materials, along with POS increase
sales. Hold webinars and weekly meetings with the client. Maintain and
exceed goals in weekly metrics.
Account Manager, SymbolArts
2006 to 2009. Major account manager responsible for number one of company's
top 20 accounts. Daily interaction with Chiefs, Sheriffs, Association
President's, and Corporate Security Company CEO's. Key contributions to
SymbolArts success include:
. Currently over Utah territory, responsible for 1.2 million dollars yearly
revenue. B2b experience with an average of 25 visits per week. Member of
Salt Lake Chamber. Built many relationships with current police and
sheriff command staff.
. Contacted and executed appearance on KUTV news to unveil Symbolarts new
clothing line Revere Collective, consequently close to $1,000.00 in sales
were generated from no cost appearance.
. Dramatically improved territory sales. Doubled territory sales in two
years resulting in nearly $500,000 in new sales.
. Part of the 2008 Chief Executive Achievers Club.
. Top Ten Sales. Responsible for three of the company's Top Ten Sales.
. Handled above average account base. Responsible for 900 customer accounts
versus company average of 600.
. Exceptional order accuracy. Department leader in order accuracy.
. Processes and procedures. Designed numerous processes and procedures that
improved communication, process-flow, and enhanced productivity.
Processes allowed company sales growth to outpace administrative
expenses.
. Created Scheduler function and position. Implemented company-wide
scheduling system. Strengthened relationships with key constituencies.
. Established customer friendly confirmation tool allowing customers to
visually inspect product prior to production resulting in lower rejects
and returns.
Customer Care Consultant, American OnLine
2005 to 2006. Worked full-time retaining members world-wide, calling with
concerns regarding their account. Trusted with daily access to member's
personal and financial information, with the authority to distribute
monetary credit. Responsibility for maintaining a monthly percentage geared
toward MSI (Member Service Index). Computer and company knowledge and
guidelines required.
Dock Professional, Yellow Freight Systems
2004 to 2005. Worked full-time as forklift operator in a dock environment
shipping customer's freight to terminals throughout the United States.
Required knowledge in MDT scanner systems. Member of a union organization
that emphasized importance of being a team and being a hard worker in a
production based industry.
Forklift Operator, Lifetime Products
2002 to 2004. Worked full-time as forklift operator in shipping department.
Forklift certified through the year 2005 by Lifetime. Excellent safety
record and work history with company. Very motivated and skilled and able
to perform well in stressful situations.
Security Officer, Command Protection Services
2003. Worked part-time evenings as state licensed security officer at
special events along the Wasatch Front, with additional assignments as an
undercover officer in local area stores to help prevent shoplifting.
Instrumental in the arrest and conviction of several shoplifters.
Office Technician, Utah Department of Workforce Services
2002. Worked as seasonal employee with D.W.S. scanning highly classified
documents used to determine applicants eligibility for services into the
departments computer system. Required to maintain strict rules of
confidentiality and be very dependable. Worked well with others and
enjoyed work.
Additional Information
. Electrician coursework at DATC
. Member of the board for Utah Fast Pass Foundation
. Enrolled in and attended Stringham Real Estate School