Robert E. Shannon
Albuquerque, NM. 87108
Hm#. 505-***-****
Cell: 505-***-****
Email : ***********@*******.***
Summary:
Continual efforts to do things better and achieving work to be proud of.
Committed daily to performing the best possible job for my customers, with
continued contact to optimize satisfaction. Openly share and exchange
knowledge. I have well above average mechanical aptitude; thrive on working
out problems excellent execution, and personal investment.
*Low Voltage Journeyman ES3j. Low Voltage Contractor License ES3.
Work History:
*Nov 2009-Present (contracted/consulting/install/repair)
Visual Communications and Smart display systems. CCTV, Entry, Automatic
Doors, Airphone systems. AC controls. Teledata, and intercommunications.
Repair of generators and power tools/devices
*May 2000-Nov. 2009
Field Operations Manager (Professional Business Systems)
Install-Field Operations Manager, Supervise field techs and jobs (project
mngmt, etc).
*AV Systems Programmer, Systems Designer/Installer, VTC specialist. System
design consultant. Job Scheduling, Misc. parts orders,. Systems
Programming, Service & Sales interface. Primarily working with all forms of
Audio Visual presentation equipment; this includes Extron, Clearone,
Ashley, and most Tele-Conferencing equipment, have worked in conjunction
with Criticom on "secure" VTC systems. Also Crestron systems/programmer
certified (through all 3 levels). AMX prgmr. 1 certified. ICIA "CTS"
member, Polycom QTR "Qualified Technical Rep". Lectrosonics Lecnet 2
certified. Biamp Sound Systems Certified.
*Sept 2000-May 2000 (Self -Contracted)
Sr. Technician. (Diaz Technologies Inc.)
Audio Visual component and equipment install/testing. Crestron, AMX,
Extron, and Polycom Equipment. Location cabling. Troubleshooting. Rack
building. Project Management.
Sr. Inside Phone/Data Tech. (B&D Elec.-Bandwidth Communications) IBEW 611.
Cat 5 and Fiber install/termination & test. Documentation. Panel, Rack
mntg. and hub setup. Lucent "Definity" and Cisco switch installs.
*May 1995-Sept 2000
Senior Field Service Tech. (Comcast Cable)
Performing daily routines of checking area routes; noting issues.
Effectively monitoring, completing, and assisting others. Direct/Assist
Maintenance. Techs with plant problems. Log, monitor, repair plant and RF
leakage. Install NIT/Cable modem devices/troubleshoot. Active-Passive
device splicing repair as well as emergency restore of Fiber and Power
Supply Maint. 24hr standby service "primary tech." Attend scheduled
meetings. Volunteer for work groups for continued process improvement.
Member SCTE. (Society of Cable Technicians and Engineers).
*Jan 1995-May 1995
Operations Supervisor (Kelly Cable Communications)
Overseeing crew at UNM. routing and termination of phone and data
cable (cat5/cat3). Testing of sub-circuits, final assembly "buy off".
Tracking/production schedules, addressing design changes. Interface between
UNM project directors and contract management.
*1985-1995
Equipment Engineer (Intel Corp)
Sr. Engr. Tech. in charge of all area equipment (Litho) for Intel R&D
facility. Compile, initialize, integrate PM schedules-complete all
preventative maintenance programs.
Experience with H4, I-line, G-line, 243nm lasers. Nikon Steppers and
Ultratechs, SSI, SVG track systems (TOK, MIF develop). Respond to emergency
"service" recovery situations. Modify equipment as needed for "proof"
projects. Alpha-Beta testing. New Equipment install and facility hookups
(PCW, CDA, DI, Exhaust, Chillers, Pumps, 12vdc, 24vdc, 100vac. 220vac.) Co-
ordinate vendors and Site Service. Computer interface-integration for data
acquisition (dat5, 1ghz wireless). Assist engineering prototype efforts.
Special awards 4x ramp and Sonotek team. ERT, First Responder, Medical,
Hazmat, Confined Space Certified.
Registered US. Patent share for mechanical design for a specified process
at Intel.
Education:
1975- HS
1977- BSME; IBM Technical Institute. (recruited Jr year of high school)
1980- Mission College. (Management/Production Planning).
1986 to 94- Decker Management Program.
1990 to 92- Emergency Training Inst.(First Responder/Adv. 1st Aid/Confined
Space).
1993 to 94- Nikon/Lambda.(stepper/laser service/maint. "He-Ne & 243nm
laser").
1998 -Comcast University. Alpha Power Supplies
1999 -Technical Vocational Institute.(Fiber Optics Technician).
2000 -SCTE tech course. Plant Design.(reverse feed).
2000 -IBEW, ESj (journeyman low voltage)
2002 -AMX programmer 1 completed.
2002 -Crestron "Essentials" Programming.
2003 -Polycom QTR (Qualified Technical Representative)
2004 -Crestron Intermediate Programmer class.
2006 -Crestron Advanced Programmer class.
2007 -ICIA "InfoComm" CTS (certified technical specialist) certification.
2008 -Polycom; MCU, HDX, Soundstructure certified.
2008 -Lectrosonics (DSP); Lecnet2 certified.
2009- BiAmp (DSP) sound systems certified.
2010- State approved for Electrical Contactors License.
Other Experience:
My background includes "Equipment Engineering" Research and Development in
the Semiconductor Equipment Industry. Install and Laser Maintenance. CATV,
CCTV and MMDS, Phone and Data systems wiring, Fiber termination,
certification, and testing.
Aerial Bucket Truck certified, Scissor Lift certified, HazMat certified,
Gas pad certified, Medical EMT/First Responder, Sheet metal and Machine
Shop, Pneumatic and Hydraulic Systems, Clean Dry Air-DI Water-Chemical
Delivery Systems, Laser Proximity, Electrical Troubleshooting, A/C-D/C
Wiring, read Wire Diagrams and Block prints, Halon Fire Systems, MMDS
"wireless" (multipoint-microwave-systems), Audio/Paging-Security/Alarm
Systems.
Computer/Equip. Skills and Notes:
All versions of Windows, Word, Visio Designer, Project Planner, Internet
and Outlook. Cable SLM testers, TDR's, etc.
Asian studies and some language/s background. Motorcycle and Rod
enthusiast.
Planned accomplishments; CTSd, Bicsi, CAIP. Aruba.
References:
Shelly Lucero: Project Manager, Jaynes Corp; ph# 505-***-****
Steve Nasci: Teledata Contractor; ph# 505-***-****
Gabe Palares: Sr. Field Tech, PBS; ph# 505-***-****