Sales High School

Wendy L. Izanec

*** ****** ****

Key Largo, Florida 33037

Cell: 305-***-****

Email: ***********@*****.***

Objective

A challenging and rewarding position, which will allow me to utilize

professional skills

Work Experience

John L. Izanec D.D.S., P.A. Tavernier, Florida

May 1978-May 2009

Office Manager/Receptionist/Registered Dental Hygienist/Dental Assistant

. Greet patients, ascertain purpose of visit, and direct to the

appropriate staff

. Review records for completeness, accuracy and compliance with

regulations

. Retrieve patients medical records from physicians, previous dentist,

technicians, or other medical/dental personnel

. Enter data, such as health/dental history and extent of disease,

diagnostic procedures and treatment into computer

. Interview patients to complete documents, case histories, and forms

such as intake and insurance forms

. Protect the security of medical and dental records to ensure

confidentiality is maintained

. Answer telephones, and direct calls to appropriate staff

. Schedule and confirm appointments, pre medication, dental

consultations

. Schedule appointments, and maintain and update appointment calendar

. File and maintain accurate records

. Complete insurance and other claim forms

. Compile and maintain patients' medical and dental records to document

condition, treatment and provide home care improvement education

. Release information to persons and agencies according to regulations

. Prepare daily balance sheets and process daily deposits

. Prepare accounts receivable an accounts payable

. Receive payment, apply proper procedure code and record receipt for

services

. Record and review patient medical history

. Examine gums, using probes, to locate periodontal recessed gums and

signs of gum disease

. Feel and visually examine gums for sores and signs of disease

. Feel lymph nodes under patient's chin to detect swelling or

tenderness that could indicate the presence of oral cancer

. Clean calcareous deposits, accretions, and stain from teeth and

beneath margins of gums, using dental instruments

. Provide clinical services and education to improve and maintain the

oral health of patients'

. Expose, develop and mount conventional dental diagnostic x-rays

. Expose digital dental diagnostic x-rays

. Chart conditions of decay and disease for diagnosis and treatment by

dentist

. Apply fluorides and other decay preventing agents to arrest dental

caries

Maintain dental equipment and sharpen and sterilize instruments

Cheeca Lodge Resort and Spa, Islamorada, Florida

Head Concierge/Guest Services

. Greet Guests and gave them a tour of the property

. Booked Excursions, dinner reservations, dive trips, and fishing trips

. Reserved car rentals, boat rentals, dive gear

. Scheduled events

. Answered guest questions and problem solving

Keynoter Newspaper, Key Largo Florida

Advertising sales/Design and layout

. Developed new customer relations

. Serviced all assigned customers in their advertising needs

. Made cold calls

. Collected payments for services

. Build route by asking existing customers for referrals and selling new

business

. Kept punctual time for every appointment and all meetings

. Meet deadline dates

. Design and layout of all advertisement ads

Florida Bay Club, Key Largo, Florida

Receptionist/Sales Associate

Pre-construction condominium sales

. Answer telephones and direct calls to appropriate staff

. Gave tours of property

. Sold condominiums

. Scheduled appointments for the project managers

Education

Palm Beach Community College, Lake Worth, Florida

Associates of Science, Dental Hygiene

3.98 GPA Presidents List

Florida Keys Community College, Tavernier, Florida

Associate of Arts, Journalism, Creative writing, and public speaking

4.0 GPA Presidents List

Florida International University, Miami, Florida

Marketing, Communications, and Advertising

Lindsay Hopkins Technical School, Miami, Florida

Expanded Duties Dental assistant and Orthodontic Dental Auxiliary

Certificate

Westlake High School, Westlake, Ohio

High School Diploma

Honors & Achievements

Sigma Phi Alpha, Dental Hygiene Honor Society

Humanitarian Award, Palm Beach Community College

The American Dental Association National Board Dental Hygiene Examination

Florida State Board of Dental Examiners (active)

Western Regional Board of Dental Hygiene

The Arizona State Board of Dental Examiners (inactive)

CPR certified (current)

References:

Available upon request

Contact this candidate