Customer Marketing
Resume:
Daniel A. Urban
** ********* **** 814-***-**** (c)
Falls Creek, PA 15840 ***********@***.***
Objective To find a career in which I can use my experience in
managing a portrait photography studio to continue
to grow both personally and professionally while
contributing to the growth of the company.
Experience
Urbans Photography Maintained daily operations, including scheduling,
94 Daugherty Road answering phone inquires, customer support, vendor
Falls Creek, PA relations.
15840 Coordinated all marketing and advertising aspects of
CEO/Photographer the business, resulting in an increase in studio
May 2004-Present sessions.
Performed sales, portrait sessions, & maintained
customer satisfaction and overall customer approval
that increased word of mouth marketing.
Supervised all retouching, ordering & packaging of
client ordered images, using numerous Adobe design
programs including Photoshop, Illustrator &
InDesign.
Continued professional education to enhance business
building, marketing procedures and creative elements
of the studio.
Maintained a database containing hundreds of
thousands of images and studio files, both digital
and paper filing.
5UP Constructed graphic design elements for clients
94 Daugherty Road including; logos, business cards, marketing
Design, Printing, material, (postcards, brochures, mailers, stickers,
Web Hosting magnets, banners and web sites).
Coordinator Placed, received, verified, packaged and delivered
CEO/Owner ordered printed material to ensure prompt and
May 2008 - Present efficient turn around and ultimately superb customer
service and satisfaction.
Developed client web pages to showcase their needs
as well as maintaining hosting and management of
client pages.
Administered all billing, collection and customer
support operations.
Provided on-site services when required, including
photography and instruction on maintaining company
web pages if needed.
Fugly Sports Part time start up company designed to combine fun
94 Daugherty Road and ugly sports.
Fun & Ugly Sports Chief Designer of all logos, web site, characters,
Clothing and marketing material.
Co-Founder/ Chief Co-produced annual charity golf tournament, which
Designer raised $1,000 for local students.
July 2009 - Present
Supervision of environmental well drilling, and
geo-technical boring.
Soil and groundwater sample collection.
Civil & Site surveys, including title & deed searches,
Environmental on-site surveys and map construction, (Phase I & II
Consultants site assessments).
Pittsburgh, PA Coordination of sub-contractors, property owners, &
Field Geologist clients to provide timely and satisfactory
July 2003 - completion of all necessary tasks.
September 2005 Routine office tasks of report preparation and well
log construction.
IT Group Underground storage tank monitoring and removal.
Monroeville, PA Supervision of environmental monitoring well
Field Geologist installation
August 1999 - March Soil and groundwater sample collection.
2003 Assistance in set up and maintenance of site
decontamination units.
On site well survey and site feature surveys.
Education University of Pittsburgh
B.S. Geology & Environmental Science Degree.
Community College of Allegheny County (General
Studies)
New York Institute of Photography
Qualifications Proficient in Adobe Photoshop, InDesign, Illustrator
& Lightroom; Serif WebPlus, DrawPlus & PagePlus.
Coordination of clients, subcontractors, property
owners.
Proficient in Microsoft Office Suite, Open Office,
Mac, PC & Linux.
10+ years of experience in customer relations.
Ability to coordinate multiple tasks to remain on
schedule and handle unexpected glitches.
Three palmed Eagle Scout, showing initiative and
leadership skills with a desire to succeed.
References Bob Hrin -
Owner Carpet Spa
800 Chan Road
Falls Creek, PA 15840
Mitch Brooks -
CEO Visioneering Consultants, Inc.
2811 Tamiami Trail, Suite P
Port Charlotte, FL 33952
Mel Correll
New Account Specialist
Priority Communications
Contact this candidate