770-***-**** Tomika Curtis
*********@*****.***
Objective:
Accounting Position with excellent Customer Service skills
Education:
December 2008-Shorter College, Rome, Georgia
Associate of Science in Business
Awards-Dean's List
March 2002-Coosa Valley Technical College, Rome, Georgia
Accounting Diploma
Awards/Certificates- President's and Director's List, Accounting Clerk,
Data Entry Clerk, and Computerized Accounting Certificates
Skills and Qualifications:
Analytical self-starter with excellent problem-solving skills, a summation
of administrative, accounting, and leadership skills acquired through work
experience and college study. MS Office Suite, Advanced Excel Spreadsheet,
Power Point, WordPerfect, Outlook, Lotus Notes, AS/400, Access2000, Real
World Software, People Software, TaxWise Software, Glovia Software,
Peachtree 7.0, QuickBooks, MS-DOS, Account Rec./Payable, Aged Accounts,
Balance Sheet, General Ledger, Bookkeeping, Bank Reconciliation, Daily
Deposit, Profit & Loss Statement, Quarterly Inventory Statement, Monthly
End/Beginning Statement, Control Cost Inventory, Inventory Clerk,
Purchasing Clerk, Shipping/Receiving, UPS and Fedex Shipping,
Receptionist/Switchboard Operator, Data Entry, Income Tax Preparation,
Postal machine, Invoices, Dispatching, Scheduling, Customer Service and
call center backgroung, 10 key by touch, Type 55 plus words a minute, and
mult-task performance.
I work well independently; require a minumun amount of supervision; very
organized with strong computer hardware and application knowledge.
Experience:
10/2007-Available-Kelly Services, Rome, GA.
Contracted
Advanced Steel Technology-Account Payable/Switchboard-Three-
way match, code invoices to correct expense accounts, enter
invoices into general ledger payables, ran tape for
accuracy, filed invoices until maturity, printed checks and
matched with invoices, mailed to vendors after management
authorizaton, resolved aged A/P, signatures without PO's,
also issued PO's with approval, closed payables monthly,
accural statements, data entry MLE for receivables and
payroll, invoicing-loaded invoices from AS400 to
Access2000, verified order, vendor, address, quantity and
amount, ran tape for accuracy, saved invoices to pdf,
emailed or mailed customers invoices, sorted incoming mail,
filing, faxing, answered incoming calls, routed call to
destination, gave direction to truck drivers coming to
facility, assisted Financial Advisor etc.
Universal Tax System(Seasonal)-Customer Service
Representative-incoming call center operation consist
mostly of Accounting Firm's, CPA's, CMA'S, IRS, and Loan
broker offering tax services, data entry every call, assist
with customer setup for tax season, extensive experience
with income tax preparation, 1040, partnership, s-corp.,
and fiduciary returns, follow-up with clients, help with
tech support, and worked long hours during tax season...
11/2005-3/2007-F and P Georgia MFG., (Honda) Rome, GA.
Account Payable-Three-way match, dated every invoice, code
invoice to correct expense accounts, enter invoices into
general ledger, resolved aged A/P, met with Purchasing to
resolve billing issues, signatures without PO's, new vendor
setup, requested W-9, printed checks, then made copies and
mailed, filing, faxing, sorted
incoming mail, data enty inventory count, filing and
pulling invoices during audit request, Peachtree software,
worked closely with A/R, Accountant, and Accounting
Manager, maintain accuracy of vendor files, accumulating
information requested from audit team plus mult-
performance, and a more...
Purchasing (MRO)- Order supplies from varies vendors,
provided PO's, UPS labeling and shipping, receiving, put up
stock, cycle counting, processed new storeroom items, new
vendor setup, follow-up on orders, send out repairs,
organized storeroom items, inventory, data entry, customer
service, assist Purchasing Coordinator, and a lot more...
Continue...
08/2002-11/2005-Randstad Rome, GA. Contracted
F and P Georgia MFG.,-Purchasing (MRO). (see above)
City of Rome Transit-Inventory Clerk/Office Support-face to
face customer
service plus phone expertise, managed deposits, mandatory
deadline, payroll,
excel spreadsheet reports, dispatching, monthly and
quarterly statements, fleet
daily usages, sales, worked closely with management, etc...
Southeastern Mills-Inventory Control-updated
inventory,cycle counting, organized parts room, label stock
area, statements, reports, and general office procedurers.
Academic Book Services-Order Entry/CSR-assist potential and
new clients, find major books and author thru AS/400
software, give availability, order setup, effectively and
courteously process process order plus give accurate
information by using the knowledge, experience, and skills
train.
FireRestoration/ServiceMasterClean-Administrative/Accounts-
collections,
printed invoice for billing, balance sheet, account
rec/payable, scheduling, puchasing, Quick Book software,
journal entry, general ledger, customer service, 10 key
touch, and more...
TaxSmart-Leader/CSR-promoted to team leader within 2
months, managed a team
of 6-8 of Help Desk Associates, excellent care for client
base, expert knowledge of Taxwise/Interview tax software,
problem solving of all types including technical nature,
informative nature, and those dealing with tax issues,
prepared correspondence, process returns, call center, etc.
Southeastern Mills-Administrative/Switchboard, operator-
mult-phone line connecting callers to their destination,
give direction to truck driver coming to facility, customer
service, memos, and legal office producers.
CitifinancialCredit Company-OfficeSupport-account
receivable, payroll, filing, finding client's information
on People Software, data entry, face to face customer
service, and general office performance.
01/2005-04/2005-Express Tax Refund, Rome, GA.-(Seasonal)
Tax Preparer/Office Manager-prepared tax returns, designed,
developed, and implement initial office producers, heavy
customer service, built client base, sales, managed a team
of 2-3 preparers, worked closely with owner, and perfomed
many other duties as well.
01/2001-04/2002-Internal Revenue Services, Rome, GA.-(Seasonal) 01/2001-
04/2001
Tax Preparer/Administrative-manually assist with
completion of Federal and
State income taxes, answer questions to the best of my
knowledge, and legal office procedures.