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Project Manager Quality Assurance

Location:
Milwaukee, WI, 53214
Posted:
August 24, 2010

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Resume:

Chad C. Ronning

Objective Seeking a dynamic position in Project Management, Business

Analyst, or Quality Engineering

**** *. **** **.

West Allis, WI 53214

Phone: 414-***-****

E-mail: abldr6@r.postjobfree.com

Professional Feb 2009 - June 2010 BouMatic Madison, WI

experience Program / Project Manager, Global Controls & Software

Managed a team of 15 engineers under 2 global programs

(SmartDairy & Facility Automation) with over 40 projects

total.

Released 4 different global cow feeding software packages that

integrated RFID tag reading ahead of schedule and known to be

completely bug free.

Brought structure to both of BouMatic's companies by writing

and establishing Best Business Practices, SOP's, policies and

procedures that bridged Madison and Europe.

Established procedures for test sites and wrote Test & Support

Plans as well as Test Agreements for dairies in North America,

South America, Europe, and Asia.

Obtained CE, ICAR, and other certifications on products in

order to sell in various countries.

Used JDE to submit ECO's to create manuals, software CD's,

finalize schematics and drawings.

Established and ran a Change Management committee as well as a

Bug Review committee.

July 2008 - Dec. 2008 Alliant Energy Madison, WI

Business Analyst - Consultant

Lead Business Analyst for Alliant Energy's ITSM - HP Service

Center implementation project.

Incorporated NERC/CIP standards (reliability standards for

cyber security) into ITSM.

Wrote ITSM business requirements as well as NERC/CIP

compliancy requirements.

Developed & executed performance qualification, stress,

regression, & benchmarking test strategies.

Wrote standards & procedures to bring Alliant Energy into

NERC/CIP compliance by December 10, 2008.

Created ITSM training material and provided support for

Alliant Energy employees.

Used SharePoint 2007 for storing and managing documentation.

Aug. 2007 - June 2008 A.B. Data, Ltd. Milwaukee, WI

PMO Manager / Project Manager

Concurrently managed over 100 different class action projects;

totaling over $600M in budgets, with several dedicated teams

ranging from 10 to 15,000+ hours, custom software suites, and

legacy data conversions.

Achieved 92% on time delivery and 90% within budget for all

class action cases.

Lead Business Analyst / Project Manager for telephony & call

center project - from writing the Business Case to

implementation.

Implemented SharePoint across the company, created usability

documentation, provided training of all employees, and created

& stored signoffs for this and all other projects/cases.

Developed and managed a Quality Assurance testing team of 10

people.

Created functional & business requirements, traceability

matrixes, and performed use cases for several .NET and

database projects, building moves, as well as a call center

implementation.

Types of projects managed from inception to implementation

using BABOK & PMBOK methodologies include: class action

administration, IT projects, industry standard certifications,

building moves, Securities/Portfolio Management software,

testing plans, as well as many others.

Managed a data conversion project - going from an Access

database to a .NET / SQL web enabled environment for the

claims database, accounting/billing, and reporting.

Prepared the company for SAS 70 and ISO 9000 certifications by

creating and standardizing documents, policies, procedures,

manuals, and network structure/security.

Managed the telephony system for over 80 different class

action call center queues/auto attendants - using Vertical

TeleVantage.

Business Analyst and Project Manager for a MS Project upgrade

- going from a non-dedicated server using MS Project 2003 to a

dedicated server using MS Project 2007 as well implementing

Active Directory.

Created and executed performance qualification, stress,

regression, & benchmarking test strategies.

Sept. 2006 - Aug. 2007 Dedicated Computing Waukesha, WI

Program Quality Engineer

Coach, mentor, & supervisor of about 20 new products/programs

that included a team of about 30 engineers.

Created and implemented an online training and tracking system

for manufacturing employees.

Introduced FMEA (Failure Mode and Effects Analysis) to the

platform launch process.

Created and managed company wide Best Practices manual.

Evaluated, identified, and procured Gage Calibration software.

Began to investigate Zebra RFID Inventory Management software

for a LEAN project.

Used CMMI & ISO methodologies to improve quality in the

production environment.

Participated in customer audits for multiple fortune 500

companies.

Developed, standardized, & customized automated system tests

for key customers.

Performed FMEA's, control plans, root cause analysis, and

created custom reports for multiple fortune 500 companies, as

well as the military and medical companies.

Used and updated several SQL databases in order to obtain a

variety of reports.

Oct. 2002 - Sept. 2006 Rockwell Automation Milwaukee, WI

Quality Engineer

LEAN Green Belt/Six Sigma certified.

Created and executed manual performance, functional, stress,

regression, & benchmarking test strategies.

Used .NET QA tools to perform UI general test cases, control,

and pattern tests.

Merged multiple SQL databases into a single database to

identify redundant columns.

Exclusively responsible for developing and standardizing

hardware/software/firmware performance qualification test plan

documents, performing tests, and supervising test teams.

Lead engineer for startup and database cleanup projects: both

on and off site, configuring Rockwell and 3rd party power and

energy/capacitor bank software/hardware.

Provided phone and on-site support for customers,

distributors, and other Rockwell employees as well as

teaching/training groups.

Lead Engineer and trainer for several start-up projects during

the entire project life cycle.

Project Manager for several RoHS conversion projects.

Project Manager for LEAN/Six Sigma project, which brought

automated UI testing tools to the group, saving a combined

$779,800 in hard savings and over 1 million in soft savings.

Used .NET automated testing tools & LEAN / Six Sigma

initiatives to reduce average software builds from 15 to 4.5,

reducing the time to market by about 50% and eliminating bugs.

Project Manager for standardizing Data Retention policies

throughout the organization.

Lead manufacturing technician for the repairs of Rockwell

power monitoring circuitry for over 11 unique devices during

2002-2004.

Feb. 2002 - Sept. 2002 PricewaterhouseCoopers Milwaukee, WI

Information Technology - Temp

Provided hardware, software, and networking solutions for over

250 people on and off site.

Maintained Audix and PBX servers as well as Win NT storage

media.

Migrated users from Win 95 to Win 2000.

Provided wireless NIC/networking assistance.

Maintained user accounts, databases, and Lotus Notes.

Used Safeguard Easy for encrypting and decrypting hard drives.

Converted confidential paper documents into digital formats as

well as making them web enabled.

Dec. 2000 - Oct. 2001 Technology Consulting Corp. Waukesha, WI

Consultant

Team Lead for a Windows 2000 rollout at S.C. Johnson Polymer.

Duties include scheduling deployments, holding meetings,

writing documentation, editing scripts, editing the Windows

2000 Rollout Web site, directing staff, and imaging desktops

and laptops.

Lead HTML programmer for the creation of TCC's Extranet and

Internet site using HTML, JavaScript, and ASP, in Dreamweaver

4.0, Visual Studio 6, and IIS 5.

Created and manipulated logos, images, and text using

PhotoShop 6.0 and Xara 3D.

Maintained user accounts using an Access database and SQL

Server 2000.

Created online forms and documents using Adobe Acrobat as well

as converted paper forms to online documents.

Assisted in the migration of web sites to new servers and

responsible for making tape backups.

Nov. 1998 - Aug. 2000 McHugh Software International Waukesha,

WI

Quality Assurance/Information Technology Internship

Created and maintained McHugh's Quality Assurance Intranet

Site, using HTML, JavaScript, Java, Photoshop and WebEdit Pro.

Wrote test cases and scenarios for database conversions for

warehousing distribution software, DMPlus.

Assisted in designing and programming application for logging

tracks and test results in VB, SQL and Access.

Assisted in maintaining computers and hardware for several

facilities with experience in Novell, Windows 9x, WinNT

4.0/2000 and server 4.0/2000.

Cloned PC's and laptops with Norton Ghost over the network as

well as creating bootable CD's.

Experience in setting up servers using multiple languages such

as Korean and Spanish.

Provided phone desk support using Outlook and Access for

logging tasks.

Additional

activities/i LEAN / Six Sigma Greenbelt.

nfo Well experienced with Waterfall, PMI, and ITIL based

methodologies.

Excellent teambuilding/problem solving skills, and the ability

to influence others toward goals.

Microsoft Beta Tester for Windows 98, 2000, XP, Vista, .NET,

SQL Server 2000 / 2005.

Knowledge of Unix, Linux, and Macintosh systems.

Education 1996 - 2000 Carroll College Waukesha, WI

Computer Science - B.S.

Dual degrees in Information Systems as well as Networking/Web.



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