Herbert H. Henry, Jr.

*** ***** ****, **** ****, Pennsylvania 17011 . (717) 731 - 9803 .

abldpb@r.postjobfree.com

Business/Requirements Analyst

Forward-thinking analyst with a unique combination of business, technical,

and consulting experience to bridge gaps among business units and IT

groups. Thorough, process-centric manager practiced in facilitating

execution of high-level projects that require accelerated input from IT

groups. Accomplished in leveraging strong analytical, interpersonal, and

technology skills to influence system enhancements and maintenance

requests, while delivering quality solutions.

. Utilize superior interpersonal skills to gain trust and strengthen

relationships; collaborates effectively with management, colleagues, and

vendors.

. Innate capability to grasp the essence of technical data and explain the

pertinent points to both technical and non-technical people in

documentation and through presentations.

. Proven capability to adapt to surroundings and be effective in

challenging situations.

Areas of Expertise

Requirements Gathering . Documentation . Project Scheduling Support . Use

Case & Testing Design

Application Workflow . Project Tracking Support . Proposal Development

Support

Executive Interaction . Reporting . Cross-Functional Collaboration .

Problem Solving

Client Monitoring . Business Practice Analysis . Functional & Detailed

Requirements

Professional Experience

Cimbrian, Camp Hill, Pennsylvania . 2005 - 2009

Business Analyst: Collaborated with sales and project teams on diverse

initiatives. Authored system documentation such as case studies, business

requirements, feature specifications, storyboards, business flow diagrams,

user education materials, and help files. Contributed to high-level

planning in Joint Application Development (JAD) meetings together with

project teams and clients. Ensured requirements documentation was updated

regularly. Partook in quality assurance testing.

Selected Contributions:

. Played a pivotal role in the success of iteration development processes

by pinpointing, defining, and documenting business and technical

requirements.

. Facilitated knowledge transfer via training materials and documentation

within the analysis process to support clients.

Quality Assurance: Championed quality and worked independently to verify

and validate product functionality and performance, which included writing

test scripts, cases, and plans. Took part in testing phases via scripts and

manual processes. Kept track of issues in incident tracking system for

engineer review. Interacted with individuals at all levels, from project

managers to senior executives.

Technical Writer: Worked with diverse 3rd-party authoring and publishing

software to document and publish on-line help and user manuals for web-

based applications.

Keane, Camp Hill, Pennsylvania . 2000 - 2005

Business Analyst: Created and aligned design documents, use cases,

technical specifications, and unit test plans with business requirements.

Monitored status and progress of development, testing, and deployment

phases in relation to applications and enhancements, ensuring adherence

with specifications and requirements. Strategized system and user

acceptance testing, drove regression testing efforts, and oversaw user

acceptance testing. Provided user/technical training.

Herbert Henry . abldpb@r.postjobfree.com . PAGE TWO

Professional Experience

(Continued from previous page)

Keane (Cont'd)

Senior Consultant: Consulted on staff augmentation strategies and tactical

plans for local warehousing and distribution company. Enhanced operations

of new warehouse distribution environments with the development and

implementation of RPG/400 and CL/400 programs. Simplified warehouse

products receipts, inventory control, and orders and shipping processing

via the development of reports and forms using Crystal Reports.

Additional experiences included Programmer with Norsoft, Inc. and Lead

Instructor with Computer Learning Network. Details on request.

Military History

United States Navy - Submarines (Retired 1992)

Maintenance & Material Management Coordinator: Orchestrated maintenance

upkeep for non-nuclear submarine systems. Held Secret Security Clearance

and Navy Enlisted Classification code as Instructor (NEC 9502).

Education

Bachelor of Science in Vocational Education

(Specialized in Education, Training, and Development / Graduated Summa cum

Laude)

Southern Illinois University

Additional training included the following:

Computer Systems Technology

Implementing Microsoft Windows SharePoint Services 3.0

Productivity Management

Analyzing Requirements and Defining Microsoft .NET Solution Architectures

Inspiring Students in the Classroom: Instructional organization and

Planning

Teaching Strategies to Maximize Student Success

Technical Summary

Microsoft Office . Microsoft Windows SharePoint Services (WSS) 3.0

Madcap Flare 3.0 authoring and publishing software

TechSmith Camtasia Studio 6.0 screen recording software

Transact-SQL (T-SQL)

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