Customer Service Administrative Assistant

Todd D. Robinson

**** ***** ***** ** *** * Huntsville AL 35802

Home: 256-***-**** Cell: 256-***-****

**************@***.***

Entry-Level Administrative Assistant

Profile

Meticulous, hard working, accurate and detail-oriented

administrative professional with exceptional computer,

customer service skills, office and warehouse.

Currently seeking opportunity for growth within, stability

and possibilities to push toward long term success.

Known for having a “can-do” attitude, flexibility and

high-quality of work and ethic.

Education

Devry Institute, North Brunswick, New Jersey

Associates in Business Administration GPA 2.5

Major: Telecommunication Computer Systems

Minor: Business Management

Status: In Progress

Experience

Palco Technologies, Madison AL Tech Programmer/Shipping

Coordinator 2010

• Duties: Restoring Computer Hard drives. Reprogramming servers adding and deleting operating

programs in accordance to companies needs. Ordering shipping supplies and scheduling and setting up

for shipping of the units back to the customers in accordance to the US Mail standards as well as

Customs Standards.

Satellites Unlimited, Madison AL Warehouse Manager/Inventory

Control 2008-2009

• Shipping, quick research and response racking, analytical support, computer simulations and other

administrative duties, Invoicing and Acct. End of the week and month Conformation. Build load out for

Tech. Check Tech Van’s for safe operation. Train new employee on equipment. . Trouble shooting

equipments before shipping out to Headquarters

AT&T formally Cingular Wireless, Huntsville AL Site Technical Customer Support

Service 2005-2008

• Support service team with active cell phones, trouble shooting cell phone problems, billing issues,

prepaid activation on network computers, taking back to back calls in both support and sales

Valley National Bank, Wayne New Jersey Residential Loans/Loan

Processor 2002-2005

• Processed NJ Loans, Payoff Log Report, Filing, PIF (Created Paid in Full Files), Investors Collateral

(FNMA, FHLMC, NJHMFA, FHA/VA.), Loan Paid-off Report (LND043), File Bank Box, Property

Searches, Discharge of Mortgage, Ordered Paid Loan Files (Perms and Collaterals), Cash transactions

balancing, Researched accuracy of submitted information for loan approval

EISAI Healthcare, Teaneck, New Jersey Site Service/Client Relations

Represanitive1996-2002

• Managed and participated in extensive medical billing, collection, generated reports and invoices,

customer telephone support service handling calls from Doctors regarding billing issues, processing

sale orders, inventory management, purchasing and customer relations

Key Skills

Todd D. Robinson

Office Office Management Spreadsheets/Reports Shipping/Receiving

Skills: Records Management Inventory Management/Control Forklift Certified(MCT)

Strong Communication Loan Processing

Computer MS Word MS Outlook Window NY COBOL Word Perfect

Skills: MS Excel MS Access Novel Networking Quick book Mini tale

MS PowerPoint MS Project Pascal Windows DOS

Todd D. Robinson

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