**** ********* **. ******, **** *****

937-***-****

abldkt@r.postjobfree.com

James E. Landis

Experience

****-**** ******* ********** ************

Dayton, Ohio

Customer Service Sales Supervisor

. Train associates in sales and customer service skills for

industrial parts including bearings and other items to support

non-automotive manufacturing.

. Train associates on Omnex proprietary computer system.

. Advise associates on quoting customers (margins, quantity

discounts, and special requirements)

. Advise associates on company policies and procedures to ensure

compliance.

. Enter customer quotes and orders into system. Contact vendors on

special parts. Place and expedite vendor orders

. Initiate and maintain customer relationships

. Review and approve customer orders for billing

. Assist in maintaining ISO9001:2000 certification

. Drive forklift when necessary to support warehouse operation

. Stock merchandise in storefront and counter area to be attractive

to potential buyers of products.

2000-2003 MH Equipment, Inc.

Dayton, Ohio

Parts Clerk

. Provide parts for forklift trucks and other material handling

equipment from either the warehouse or order from vendor for shop

repairs and for customers

. Determine and maintain warehouse stock levels

. Shipping and receiving

1997-2000 Applied Industrial Technologies

Dayton, Ohio

Customer Service Sales Representative

. Inbound customer calls for industrial parts including bearings and

other items to support non-automotive manufacturing.

. Enter quotes and purchase orders

. Place and expedite vendor orders

. Provide product information to customers

. Lead ISO team to maintain participation status while working

toward certification

. Stock merchandise in storefront and counter area to be attractive

to potential buyers of products.

(continued Pg. 2)

3806 Columbine Pl. Dayton, Ohio 45405

937-***-****

abldkt@r.postjobfree.com

James E. Landis Pg. 2

Experience

1986-1997 Kaman Industrial Technologies, Inc.

Dayton, Ohio

Inside Sales

. Maintain contract blanket and process purchase orders with

General Motors plants for bearing and power transmission parts

. Inbound customer calls. Enter quotes and purchase orders

. Place and expedite vendor orders

. Provide product information to customers

Education and Skills

Received a "Certified Composites Technician"

certificate thru the National Composite

Center. Program consisted of two sessions. Session one was

20 hours of introduction to

Composites consisting of theory, MSDS, safety, hands-on

VARTM, hand lay-up, sheet

molding compound, filament winding, preform technology,

long fiber thermoplastic

processing/tape line, injection molding, mold design, and

physical testing.

The second session consisted of: 20 hours of theory, 20

hours of VARTM/hand lay-up,

and 20 hours of nano technology. Additionally, I received

96 hours of "On The Job"

training at JMS Composites in Springfield, Ohio. Worked

with vacuum infused molds,

ran parts on CNC machine, and drilled and tapped holes in

finished product.

Bachelor Of Science In Business, Wright State

University, Fairborn, OH

. Attended several vendor training schools including, SKF, Boston

Gear, EPT, NTN

. Forklift operation certified

. Skilled at Microsoft Office products, including Microsoft Word

and Excel

. Internet savvy including OpenOffice, Google Calendar, Internet

research

. Navy Veteran (Aviation Storekeeper) managed inventory and rotable

pool (stocked repaired parts and sent parts to be repaired)

Interests

. Digital Photography, Jazz music, tennis, history, wood working,

Community Blood Center Gold Gift Life Donor

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