Customer Service High School
Resume:
Alexis Harmening
*. *. **** Mattnick Dr. Bakersfield, CA, 93313 661-***-**** ********@*****.***
Objective
My objective is to attain the Teller position at Bank of Anerica, in which I will strive to succeed by utilizing my experience in customer service and time management to efficiently serve as many individuals as possible.
Work Experience
Bakersfield Blaze: March 2009- May 2009
Starting pay: $8.00/ hr
Ending pay: $8.00/hr
1. Concessions: cashier, stocking, inventory, food preparation, customer service
Vagabond Inn Bakersfield- South: May 2009- Current
Starting pay: $8.00/hr
Current pay: $8.50/ hr
1. Front Desk Clerk: customer service, conflict resolution, critical thinking, office organization, phone reservation services, credit card machine, computer data entry, formal business letter writing, and continental breakfast stocking/inventory/maintenance/preparation.
2. Marketing Director: answering negative on-line reviews, researching potential consumers and sending letters, e-mails to advertise our hotel, making phone calls to arrange reservations for large companies, creating advertising packets and letters to distribute.
Achievements/ Education
1. Ridgeview High School: Bakersfield, CA
2. 2009 Graduate: Gold Seal and Top 25 Honors
3. Advanced Placement English, Mathematics, and History.
4. Future Farmers of America Chapter Secretary (2 terms) and Vice President 2009
5. Future Farmers of America National Delegate 2008, 2009
6. Ridgeview High School Drama Club Secretary 2008
Activities
1. Bakersfield S.P.C.A Volunteer 2006-2008
2. Beale Memorial Library Volunteer 2005-2008
3. Adopt- A- Road Clean-ups 2005-2009
4. Bakersfield Rescue Mission Volunteer/ Donations 2004-current
Skills
1. 3 years academic training in Spanish (semi-bi-lingual), Cash Register- Computer Data Entry- Customer Service
2. Problem Solving and Critical Thinking, Phone answering and etiquette, Punctual and Organized
3. Schedule Management, Professional Dress and Appearance
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