Customer Service Sales Representative

Merilee Hope Findley

( Phone: 509-***-**** ( abldf7@r.postjobfree.com

Key Skills Customer Service Professional

MS Excel PROFESSIONAL, VERSATILE, DEPENDABLE.

MS Word Professional Profile

MS Outlook Customer service professional with over 20 years experience

MS Access in a variety of positions. Prolific experience with

Goldmine/ACT computers including CRM systems and MS Office. Mature

Attributes hard worker with a positive personality, an excellent

Reliable attendance record and the ability to adapt/multi-task with

Self Starter ease.

Detail Oriented Skills Summary

Adaptable

Punctual

Empathic

Education

Washington State

University

Pullman, WA

Computer Proficient in Microsoft Office 2007 to

Skills include Word, Publisher, Excel, Outlook, and

Powerpoint. Also work with Adobe Pagemaker

and Photoshop. Quick to pick up new programs

and learn on the job.

Customer Strong communication skills, conflict

Service resolution, courteous and welcoming,

Skills: commitment to quality service. Excellent

relationship building skills and long history

of customer retention .

Professional Experience

Home Depot., Spokane, Store Associate Trainer,

WA 3/2004-3/2009

MEI Solutions., Sales Representative,

Spokane, WA 12/2002-11/2003

Eterra LLC., Spokane, Sale Executive/Office Manager,

WA 2001/2002

Newark., Spokane, Wa Inside Account Executive, 1999-2001

Recent Career Volunteer/Specialty Experience:

Volunteering at Knipprath Cellars winery doing Marketing,

Customer Service and Event Coordination

Launched blog site focused on Customer Service in Wine

Tasting Rooms that allows people to rate and make comments

on the service and experience they have in Wine Tasting

Room across the nation.

Developed and host Podcast radio show for INWRadio called

"The Wateringhole" interviewing people about why they got

into what they do and the stories behind it.

References

Anita Rotert, WorkSource Consultant 208-***-****

Carol Moore, HR Generalist 757-***-****

Pam Mackey, PBJ Enterprises 509-***-****

Able to Relocate & Travel Extensively ( Available for Full-Time

Employment

Contact this candidate