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Project Manager Customer Service

Location:
Buford, GA, 30519
Posted:
September 08, 2010

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Resume:

Shawna D. Prescott

**** ******* ***** ***** ( Buford, Georgia 30519

Residence: 678-***-**** ( Cell: 770-***-****

*********@*********.***

PROFILE: More than 10 years of AutoCAD design and project management

experience in civil engineering. Hold professional certifications in plan

review and site inspection. Unique hands-on experience with the commercial

permitting process was achieved while interacting with various

municipalities. Proven client communication skills with excellent

interpersonal and organizational skills. Ability to quickly assess

opportunity, resolve potential conflicts and generate workable and

economical solutions with the commitment to achieving corporate goals and

maintaining an impeccable work ethic.

PROFESSIONAL EXPERIENCE

DeKalb County Government 3/2007 -

6/2009

Decatur, GA US

Environmental Plans Reviewer

Reviewer of environmental engineering plans for compliance to local

municipality code.

Plan Reviewer: Reviewer of engineering documents for erosion control and

water quality for residential and commercial developments to ensure

developmental plans meet county, state, and federal regulations including

the National Pollutant Discharge Elimination System (NPDES) regulations.

During the review process, all accurate records of the review process were

maintained and the county records database, Hansen, was regularly updated

to assist in complete and accurate customer service.

Liaison / Customer Service: Liaison between multiple county departments

ensuring proposed permitted work is approved by all applicable departments.

Acted as a customer service representative by responding to all customer

phone calls and providing answers to technical questions, and resolving

issues involving water quality, erosion control, tree preservation and site

design requirements.

Inspector / Arborist: Performing field inspections of commercial and

residential sites verifying all details outlined in the engineering

documents were correct as designed. Details of the engineering documents

included tree assessments, site constraints, and structure verification.

The outcome of these inspections may require additional information or

recommendations from authorized design professionals or certified

arborists.

Key Accomplishments / Special Projects

. Reviewed an average of 300+ plans per month

. Implemented the use of the Georgia Stormwater Management Manual in the

Environmental department review process

. Developed a presentation to educate the public on DeKalb County's

environmental and site plan review process

. Converted the county standard construction details to an electronic

format using AutoCAD

. Created a check list for environmental planners and public use

outlining the minimum county and state requirements for engineering

documents

. Created Spreadsheet for tracking the review process for engineering

documents, including all reviewer comments and current status

. Developed a current inventory by cataloging all documents stored on-

site

. Archived and cataloged construction / engineering drawings with

supporting documentation (1971-2004) and shipped to off-site storage

. Received several letters of commendation from professional engineers

for discovering errors, fraud, and inconsistencies in construction

plans

Magahey Engineering Group, Inc. 3/2004 - 10/2006

Dacula, GA US

Civil Designer

Acted as a project manager and civil designer of multiple complex

commercial, municipal, and residential developments.

Project Manager: Performed turn-key project management oversight from

construction administration through project closeout. Conducted due

diligence studies including site constraints, zoning, code analysis, use

analysis, and permit coordination. Managed commercial, municipal facility,

and residential site design. Provided complete client support from initial

conceptual design through project construction.

Designer: Designed fourteen (14) commercial developments consisting of

retail buildings with out parcels, medical buildings, worship

centers/churches, fast food restaurants, dog kennel/training facility,

fueling facility and parking lot reconfiguration. Designed several

residential developments, including both single and multi-family

communities. Designed Spill Prevention, Control, and Countermeasure (SPCC)

plans for thirty plus (30+) electrical power substations and Erosion and

Sediment Control (ES&C) plans for the installation of new transmission

power lines. Coordinated document management, CAD standards

implementation, and file management procedural revisions. Developed

quality control process for reviewing documents for accuracy and

completeness.

Inspector: Performed inspections and stormwater monitoring for numerous

construction projects to ensure development was in compliance with the Best

Management Practices (BMP) required by the state.

Key Accomplishments / Special Projects

. Played an instrumental role in laying the foundation of a new

engineering company

. Designed and managed the following:

> Sugarloaf Promenade -Duluth, GA

28,835 sq ft retail building and out parcels with supporting

infrastructure on a 4.67 acre parcel

> Salvation Army - Atlanta, GA

South Atlanta Center for Worship and Education

38,448 sq. ft. church with 2,690 sq. ft worship center with

supporting infrastructure including underground detention on a

2.14 acre parcel

> Man's Best Friend - Norcross, GA

Proposed 11,248 sq. ft. kennel/dog training facility with

supporting infrastructure on a 1.80 acre parcel

> Wendy's - Eatonton, GA

Proposed restaurant on 0.902 acres with supporting

infrastructure

> Hewlett-Packard Data Center Project - Suwanee, GA

Redesigned parking lot, front entrance and installed 2 Georgia

Power substations on an existing 20.08 acre parcel with an

existing building and infrastructure while only disturbing 6.00

acres for renovations

Columbia Engineering 7/2003 - 3/2004

Duluth, GA US

Civil Designer

Performed land planning and commercial site design.

Designer: Designed commercial developments consisting of retail and office

buildings. Coordinated document management, CAD standards implementation,

and file management procedural revisions. Conducted due diligence studies

including site constraints, zoning, code analysis, and use analysis.

Produced and delivered construction documents.

Pond & Company 7/1997 -

7/2003

Norcross, GA US

Senior Designer

Designed over one hundred (100) telecommunication sites and acted as

liaison between the Architectural and Engineering firm for various

telecommunication companies throughout the Southeastern United States.

Designer: Designed numerous telecommunication sites throughout Georgia,

North Carolina and Virginia for multiple telecommunication companies.

Conducted due diligence studies including site constraints, zoning, code

analysis, and use analysis. Performed site investigation and preparation

of multidisciplinary construction drawings and project documentation.

Project Manager/Project Coordinator: Planned, coordinated, monitored and

administered tasks for successful completion of projects within budget and

on schedule. Analyzed accounting documents related to billing and revenue

management. Established and updated monthly revenue forecasts including

production and manpower requirements. Developed strong, client

relationships to facilitate successful, timely, profitable projects and

repeat business. Coordinated the flow of information between the client

and design staff. Oversaw commercial permitting including obtaining

building permits and certificates of occupancy.

Contractor: Produced and delivered construction documents in a timely

manner and within budget.

Key Accomplishments / Special Projects

. Fully dedicated as the sole on-site designer for a major

telecommunications company for a period of four (4) months

. Repaired the company's reputation with a key client and restored the

business relationship by becoming their exclusive project manager

. Assigned with rectifying the telecommunications department's budget

EDUCATION

University of Maryland University College, Adelphi, Maryland 20783

Bachelor of Science in Environmental Management, Current

3 Semester Hours

Lurleen B. Wallace Community College, Opp, Alabama 36467

Associates in Applied Technology Degree in Drafting and Design, 1993

Paxton High School, Paxton, Florida, 32538

High School Diploma, 1990

CERTIFICATIONS

Georgia Soil and Water Conservation Commission - Level II Certified Plan

Reviewer

Georgia Soil and Water Conservation Commission - Level IB Certified

Inspector

TRAINING

ISA Certified Arborist Training 2009

COMPUTER SKILLS

AutoCAD, MS Office applications: Word, Excel, Outlook, PowerPoint, Bentley

Redline, Hansen, Pictometry



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