CARMEN C. SPENCE

**** ***** ***** ** **********, kY 40228 . 502-***-****

abld85@r.postjobfree.com

Results-oriented professional with experience in Business Development, Medical

Device and Pharmaceutical account management. Proven sales leadership and track

record in building lasting business relationships impacting market growth.

Comfortable in navigating Hospital, OR, and Office Clinic setting. Extensive

experience managing CPM database and executing DM campaigns.

Professional Experience

11/2008-Present Norton Healthcare/Aegis Health Group

Louisville, KY

Employer Relations Manager

Execute employer relations strategy; driving profitability by

influencing the managed care purchasing decisions of local

business executives as a means to enhance marketshare by

expanding the pool of preferred customers.

Links the specific health needs of premium reimbursed

employees with aligned health professionals; enhances revenue

through the promotion of occupational health or industrial

medicine service lines.

Create innovative DM campaigns utilizing CPM database to

identify target audience

Manage and promote Get Healthy at Work wellness program.

2007-2008 Endo Pharmaceuticals Chadds Ford, PA

Medical Sales Representative

Responsible for driving market share and building brand

loyalty for

4 product portfolio: Opana ER/Opana/Lidoderm Patch/Voltaren

Gel in Hospitals, Rehabilitation Clinics, and Pain Clinics.

Successfully launched Voltaren Gel; Ranked #2 in Disctrict and

#9 in Region

Consistently lead District in Opana ER (Rx/Week) Jun.

2007-Oct. 2008

Called on Pain Management/Anesthesiologists, Neurologists,

Orthopaedic Surgeons, Rheumatologists, and Physical Medicine &

Rehabilitation Doctors.

2006-2007 Endo Pharmaceuticals Chadds Ford, PA

Pharmaceutical Sales Representative

Successfully launched Opana ER; Ranked #1 of 10 in Disctrict

and #4 of 50 in Region

Responsible for driving market share and building brand

loyalty for

4 product portfolio: Opana ER/Opana/Lidoderm Patch/Frova

Consistently lead District in Opana ER (Rx/Week) since Jan.

2007; Opana ER Launch Execution Award winner

Exhibited leadership within District through implementing

Speaker programs, team-building activities, sharing creative

sales techniques and best practices.

Called on Primary Care Physicians, Internal Medicine, and

Family Practice Doctors.

2002-2005 Ethicon Endo-Surgery Cincinnati, OH

Laparoscopic Surgical Sales Specialist

Provided clincal sales presentations to General, Bariatric,

Thoracic, Urologic and OB-Gyn Surgeons to increase utilization

of disposable surgical devices.

Presented product features and benefits to Materials

Management, Nursing and Operating Room Staff to drive business

and secure GPO contracts in a highly competitive environment.

Managed $5 million territory; ranked in top 10% of region

Responsible for new business development, business retention

and GPO Contract Negotiation.

1999-2002 Ethicon Endo-Surgery Cincinnati, OH

Surgical Education Resident

Professionally trained over 300 new sales representatives on

surgical products and procedural applications

Participated in cross-functional marketing teams impacting new

product development and direct-to-patient marketing campaigns

Conducted training labs for over 100 surgeons presenting new

product information and innovative surgical techniques.

Lead College Recruiting for SER Internship Program

Education

1998-2002 Tennessee State University Nashville, TN

B.B.A., Business Administration and Marketing

Graduated Cum Laude (3.3)

Certified Medical Representative-Focus on Pain Management

Sales excellence

Consistently Ranked in top 10% of Mid-West Region (2006-2009)

Opana ER Surge Award Winner (2007)

4x4 Forecast Achievement Award (2004)

$100,000 Capital Sales Growth Award (2002)

related skills

Proficient in all Microsoft Applications and Internet

Innovative Sales & Marketing techniques

Comprehensive Knowledge of Managed Care Environments

Experienced in Hospital & Physician office navigation

Rapport building with gatekeepers, decision makers, and

challenging Physicians

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