Sales Customer Service
Resume:
Denny S. Bailey
Clearfield, Pa 16830
814-***-**** cellular
814-***-**** home
************@*****.***
Objective:
Seeking a rewarding and challenging outside/inside sales career that allows
me to parlay my proven sales experience with my customer service skills and
sales management experience in a fast paced demanding atmosphere.
Status:
Eligible to work for any employer in the U.S.
Work Experience:
*3/10-Present Account Manager Wireless Made Simple
Bellefonte, PA
*Business to business outside sales for Verizon Wireless,
Sprint/Nextel and Immix Wireless
*Responsible for maintaining existing clients and creation of new
clients primarily through cold calling, direct mailing and door to
door.
*Prospected using Hoovers.com
*Developed sales presentations targeting a client's specific needs.
-Current employer
*11/08 - 11/09 Account Executive Gant Media LLC
Clearfield, PA
*Business to Business outside online advertising sales.
*Maintenance and creation of new and existing accounts.
*Continually met or exceeded personal and company set sales goals.
*Preparing and presenting sales presentations to potential clients
with an overall closing ratio of 82%.
*Produced over 120 advertising campaigns responsible for new billing
in excess of $300,000
*Responsible for working with media, production and client to develop
online, interactive advertising campaigns.
-Resigned from Gant Daily to pursue other opportunities.
*05/04 - 11/07 Assistant Sales Manager Freedom Wireless
Pittsburgh, PA
*Inside retail sales with regards to Verizon Wireless and Cellular One
*Continually met or exceeded quotas with regards to Verizon Wireless
and Cellular One sales and services.
*Received several awards within the company including the 2005 "Shark"
award for excellence in sales.
*Received the 2006 "Great White" award (awarded to the top ten sales
reps only) for a record breaking sales year.
*Aided location manger with all details of daily operations including
recruiting and training of new employees, cash drops, opening and
closing procedures and scheduling.
*Received an average monthly customer satisfaction rating of 98%
*Outside business to business sales and prospecting utilizing Dunham
and Brad Street software.
*Maintained and designed successful store layouts and merchandising.
*Supervised and motivated 3 inside sales representatives.
-Resigned from Freedom Wireless to pursue a new opportunity at Gant
Daily.
*01/02- 05/04 Marketing Director Straight Talk Wireless
McMurray, PA
*Business to business outside sales including Verizon Wireless,
Nextel, T-Mobile and Cricket wireless service.
*Responsible for daily operations including daily and weekly sales and
store analysis reports.
*Consulted regularly with owner providing analysis, overviews,
projections and sales results
*Recruited, managed and motivated 6 outside sales representatives.
*Maintained and managed co-op advertising accounts, as well as,
creating, placing and tracking ad results.
*Preparation and presentation of sales proposals to potentially large
and small business accounts.
-Straight Talk Wireless was sold for a profit and all employees were
provided with a severance package.
*04/99-12/01 Account Executive Primo Magazine
Carnegie, PA
*Business to Business outside sales selling print and online
advertising.
*Responsible for creation and maintenance of new and existing clients.
*Researched and prepared presentations for potential clients.
*Responsible for selling the largest revenue generating sales package.
*Maintained a client base of 200+ clients.
*Responsible for generating leads through cold calling and door to
door sales.
-Primo Magazine was sold and moved to Washington, D.C.
Education:
*1994-1998 Clearfield Area High School Clearfield, PA
*General Studies; High School Diploma Graduated
*2007-2010 Penn State University State College/
Dubois, PA
*Human Development Some college coursework completed
Withdrew
& Family Studies
Additional Skills:
*Proficient in MS Word, PowerPoint, Excel, MS Office, Outlook, Internet
Explorer, Goldmine.
*Advanced computer and technical literacy.
*Typing 41-50 words per minute.
*Powerful communication, negotiation, prospecting, and closing skills.
*Self motivated, energetic, and fast learner.
*Positive customer relationship management skills.
*Professional Sales Presentations.
*Versatile and flexible working well under pressure.
*Strong understanding of online advertising packages including "pay per
click" and click through ratios.
*Expert in developing content advertisements targeting desired audiences.
*Able to resolve a wide range of customer issues resulting in an increase
in customer satisfaction.
*Completed over 400 hours of online and in classroom sales and customer
service trainings.
* References Available Upon Request*
Contact this candidate