Gus Ferrara

*** * ******* ****

Kingsley, PA ****6

570-***-****

570-***-**** (Cell)

Email: ablcy6@r.postjobfree.com

Professional Experience:

February 2007 to April 2010: Help Desk Specialist, Fidelity Deposit and

Discount Bank, Dunmore, PA. I provided assistance to bank employees

including some application support. I created and managed users in Active

Directory and managed application security profiles. I worked on hardware

upgrades including rolling out "Front Counter" imaging and check

processing. I was responsible for managing the backups and working with

vendors in resolving software and hardware problems. I worked on various

projects and software upgrades that involved servers and client

workstations throughout the bank. I taught a class for new users that

included bank policies, login procedures and password management.

March 2006 to December 2006: Project Manager, LEAD Technologies, 21 Tanner

St., Haddonfield, NJ. I was responsible for managing network cable

installation and coordinating the installation of routers, switches,

servers, phone switches and desktops in client offices. I provided opening

day support for users and generated the as-built documents at the

conclusion of the installation.

August 2005 to January 2006: Contract Employee, Strategic Link Consulting,

Exton, PA. I worked on various projects including: migrated users and

workstations from an old Novell network to a mixed Novell Windows

environment; migrated a Citrix 3.0 environment to a Presentation Server 4.0

environment; built Citrix Presentation Servers according to an set

procedures; migrated users and public store information from Exchange 2000

to Exchange 2003; provided desktop support and rolled out Symantec Anti-

virus upgrades.

May 1998 to July 2005: Network Administrator, CCIS of Philadelphia County,

Philadelphia, PA. I was responsible for managing a Windows Server 2003

network consisting of seven servers. The servers hosted Citrix 3.0, MS

IIS, Exchange 2003, Bright Mail spam filtering, SQL 2000, Backup Exec 10

and Surf Control web management. During my employment, the office migrated

from a Netware 4.0 to a mixed Netware 5.0/Windows 2000 environment with

Novell Bordermanager and GroupWise 6.5. The network connected to the

Commonwealth of Pennsylvania, providing access to shared databases. I

operated and maintained an Avaya Definity phone system with an Intuity

voicemail server. I set up and maintained Windows desktops. I created and

taught classes in a 10 station classroom. As part of the "ACE" team, I

provided support for all the offices in the Commonwealth of Pennsylvania

that used the CAMIS (proprietary) software and I was part of the team

supporting the transition to the new CCMIS system (a statewide database).

I acted as Office Manager and I managed renovation projects. I supervised

one employee for approximately two years.

January 1998 to May 1998: Contract Employee, Emery Air Freight, Scranton,

PA.

I documented existing accounting procedures (both manual and computer

based) for use in developing a new accounting system. I used Microsoft

Project to help develop a timeline for implementing the new software.

September 1996 to December 1997: Owner of Gus Ferrara and Associates,

Harford, PA.

I owned and operated a company which specialized in home office/small

business computer installations.

June 1972 to September 1996: Project Manager, FAA Technical Center,

Atlantic City International Airport, NJ. I participated in various

research projects starting as a co-op student and finishing as a project

manager. I am experienced in aviation fuels, aircraft propulsion systems

and high-speed data acquisition systems. I managed the Co-op Program for

the division. I authored 29 technical papers and journal articles and

edited 3 symposium proceedings. I chaired various ASTM, AIAA and CRC

research committees involved with the development of specifications for

alternate and unleaded fuels.

Education:

Microsoft MCSE # 2035672 and Novell CNE # 9553438

Drexel University, BS Mechanical Engineering

Interests: Skiing, Swimming, Motorcycles, Reading, Photography and

Aviation

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