Customer Service Medical Assistant

Adrienne Ashley

**** *. ******* ****** ** 253-***-**** Cell 253-***-****

******@*.**********.***

OBJECTIVE

A challenging medical position that allows room for growth in education and growth within the company.

PROFESSIONAL QUALIFICATIONS

Self motivated and dependable

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Organizational skills and attention to details

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Easily establishes excellent rapport with co-workers

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Strong work ethic, willing to go over and beyond what is required

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Friendly, enthusiastic in busy situations, successful in assisting patients in a positive manner

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PROFESSIONAL SKILLS

Performing vital signs and injections

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Autoclaving

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First Aid and CPR Certified

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Knowledge of medical terminology

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Collecting lab specimens

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CLERICAL SKILLS

Knowledge of medical terminology

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Basic coding (CPT & ICD 9 )

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Microsoft Word, Excel, Healthwind, EPIC, Mysis

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Medical Manager

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Appointment scheduling

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WORK EXPERIENCE

St. Francis Medical Clinic, Federal Way, WA July 2008-Feb 2009

Medical Assistant

Injections

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Room patients and take Vital Signs

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Scheduling appointments and surgical procedures

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Ankle and Foot X-Rays

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Prepare Orthotic Molds

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Autoclave Instruments

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Referrals for Specialty Care

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Starbucks, Lakewood, WA October 2006-Present

Barista

Coffee master, certified Barista

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Cash handling

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Customer service

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The PolyClinic, Seattle Wa March 2009-Present

Medical Assistant

• Assisted in In office procedures to remove BCC and SCC skin cancer

• Performed and processed to Dynacare Skin Biopsies

• Venipuncture

• Vital Signs

• Operated PhotoTheraphy clinic

• MA lead in H1N1 clinic

• Documented and administered PEDS immunizations

• Assisted in OB ( pregnancy, pregnancy tests, birth control)

• Processed culture specimens to Dynacare

• Epic Training

• Phone Triage

• Appointment scheduling

• Surgery scheduling

• Patient education

EDUCATION

Everest College, Tacoma, WA Medical Assisting Program 2007-2008

University of Washington, Seattle, WA July 2003-March 2006

Pierce Community College, Steilacoom, WA April 207- December 2007

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