RAFAEL D. VARGAS P.

**** **** ***** **** # ****, Oak Creek - Wisconsin 53154

**** ***** ** ********, ***** - Montr al (Qu bec) H1J1V8

Tel.: 414-***-**** or 514-***-**** / Email: ablcqy@r.postjobfree.com

English - French - Spanish - Italian

Professional summary career objectives

I would like to present and offer to you my professional services and

specializations that I have accumulated over my 10 years of work and

cultural experiences, so that you may become familiar with my many skills

and professional training. I would like you to consider and keep me in mind

for your job postings on the internet for your company. I'm also very open

to any other position related to my specialization such as in Graphic

Design Producer & development, Web design & development, Advertising and

print production & Marketing production, Multimedia development Audio -

Visual Animation, Administrative assistant & Office assistant, support,

Help Desk/Desktop, Data Entry, and Assistant Accounting, Trilingual

Customer services support/Client Care, Trilingual Languages support:

Translation & / Training, Instructor & Interpreter Linguistics Support,

Computer science & Networking Software & Hardware technology support,

Satellite, Internet and Telephone Telecommunications & Installer technician

support and Consulting & Accessories support companies. I am available to

work on Permanent Employment, Contract, Temporary and Work Type: Full and

Time, Part Time, Work Shifts: 1st Shift, 2nd Shift, 3rd Shift, Overtime,

Rotating, Weekends. I have flexible and open working choices.

I have an excellent ability to work professionally and courteously with

customer service, team members and team leaders, specialists, and vendors.

I am culturally competent as well, to ensure accurate and complete

understanding. I can perform with great professional skill these

multifaceted tasks and for this reason I am highly qualified for the job

posting you need in your company. I am a team player, able to perform in a

fast-paced work environment, have a high level of organizational skills,

and good written and oral communication skills. I am a very open minded

person and methodical in solving problems effectively. I am ready and

willing to work immediately. I am highly creative, talented and willing to

give my best efforts at all assignments given to me. I learn new tasks

quickly with minimal instruction, possess strong analytical skills, pay

serious attention to detail and enjoy a challenge. I present below a

detailed report of my professional training and education.

If you need any other detailed information about my multifaceted

professional experience and skills please contact me. I welcome serious

inquiries only. Please contact me. I welcome serious inquiries only. I am

available for an interview entirely at your disposition. Please feel free

to contact me directly by email ablcqy@r.postjobfree.com, to contact me in

person by telephone please call 414-***-**** and leave a detailed message

such as name, company name, phone numbers, business hours, job post and if

possible commercial web address for general information contained within

the company.

Professional Languages

English Reading Writing Listening

(Expert)

Spanish Reading Writing Listening

(Expert)

Fran ois Reading Writing Listening

(Expert)

Italian Reading Writing Listening

(Expert)

Specialization in Mac and Pc Software Platforms

* Adobe In design CS3/4 (Expert) - * Adobe Designer CS3/4 (Expert) - *

Adobe Illustrator CS3/4 (Expert) - * Adobe Photoshop CS3/4 (Expert) -

* Adobe Image ready CS3/4 (Expert) - * Adobe after Effects CS3/4 Pro

(Expert) - * Adobe Sound booth CS3/4 (Expert) - * Adobe Encore CS3/4

(Expert) -

* Adobe Bridge CS3/4 (Expert) - * Adobe Premi re Pro CS3/4 (Expert) - *

Adobe Firework CS3/4 (Expert) - * Adobe Dream weaver CS3/4 (Expert) -

* Adobe Page Maker 7.0 (Expert) - * Adobe Premi re Pro 2.0 (Expert) - *

Adobe Acrobat CS4 8/9 Pro (Expert) - * Adobe Stock Photos (Expert) -

* Adobe Flash 8 Pro (Expert) - * Adobe Director 11.5 (Expert) - * Adobe

Freehand MX (Expert) - * Microsoft Office 2007/8 (Expert) -

* Corel Draw Graphic Suite X3/4 (Expert) - * Quark Express 7/8 (Expert - *

Sony Sound Forge Pro 9/10 (Expert) -

* Sony CD and DVD Architect 4.5(Expert) - * Vegas pro 9 (Expert)* Acid Pro

(Expert).

Professional Education

* Bachelors in Advertising and Marketing Strategies

Feb. 1999 - Jan. 2005

McGill University, Montreal, Quebec, Canada.

* Bachelors in Computer Science and Electronics Engineering and Network

Feb. 1991 - Jan. 1997

University National Engineering and Network, Lima, Peru.

* Graphic Design and Web pages Developer

March. 1997 - Nov. 1998

Institute Toulouse - Lautrec, Peru.

Professional Experience Works

Consulting & Accessories support / Web Designer & Developed / Graphic

design & Print Designer January 1999 - To Date

Al Professional Services, Montr al, Canada

Company description and commercial specification: Specializing in advanced

technologies exclusively in the development in consulting, accessory,

training and supporting in helping to small, medium and large business

companies to solve their commercial needs. They specialize in specific

areas of Design Development & Design Producer / Web Designer & Developer /

Advertising Production Assistant / Photography assembly, retouch, expansion

/ Training Instructor & Interpreter Linguistics / Computer science &

Networking & software and hardware / Technical support & Administrative

Assistant Support, Office automation / Application Development / Wireless

Communication / Telecommunications / Quality Assurance & Testing / Systems

Administration / PC, Mac, Laptops Break, Fix, / Mainframe Systems &

Support, Database / Administration, Network Integration.

Essential Activities & Responsibilities:

< Graphic design Development - I excel in a fast paced environment and am

able to prioritize responsibilities, to work comfortably with high

profile clients and am very organized and detail-oriented with excellent

administrative and all computer skills and management and maintenance of

the design, development and implementation of new client projects using a

variety of different digital strategies and printed marketing materials

such as catalogues, cover-pages, posters/banners, brochures, flyers/sell

sheets, and other advertisements. Worked closely with all team leaders,

specialists, in-store systems coordinators and store marketing directors.

Daily evaluation of all departments to check quality, precision, detail,

and organization of client projects. Adhered to deadlines and specifics

to maintain a high level of professional standards and always striving to

make our project processes smoother, more efficient and more enjoyable.

Work closely with product marketing teams and supervisor and managers

production.

< Senior Graphic design & Print Textile - Responsibilities include managing

organization, compliance to integrated calendar planning for design of

stamped silk screen, printed textile and flexible materials for the

creation of novelty prints and graphics for company product line. Worked

closely with and supported the design manager, textile and merchandise

manager as well as the whole design team. Conducted creative research and

contributed new, creative ideas. Responsible for re-coloring of existing

prints and artwork as well as making recommendations for purchased

artwork and changes to prints. Prepared legal copyright paperwork.

< Visual / Web Developer & Designer - Responsibility for the planning and

execution of marketing strategies designed to promote the profitable

commercial growth of client projects in my charge and specialized in

leading the design and development of web pages, design applications and

programming. Performed market research, developed and executed new ideas

for social media platforms, blogs and other editorial features. Analyzed

viewer perception of web content and determined successful ways to engage

consumers to company website. Monitored websites of competitors

maintained multiple websites (corporate, property and subsidiary). Worked

closely with all departments and supervisors to approve and complete

production of videos for DVD/Web site usage and Production of User

Interfaces utilizing expert knowledge of CSS, HTML, JavaScript

< Multimedia Video Developer & Designer - Responsible for the coordination

and tracking of various projects and programs related to the marketing

department. Act as liaison to other property departments for the

provision of advertising services and implement all Multimedia

integration strategies for the designing, development, programing and

producing of interactive video-based projects, combining still images,

sound, text, video, and animations. Creation of interactive media

presentations for CDs, DVDs, websites, Power point, Flash for use in

training, corporate presentations, company social media sites. Creation

of micro site designs to compliment print advertising campaigns. Usage of

a variety of tools and other building applications such as Flash Action

Script & JavaScript, HTML, CSS as well as IFF, ATRAC, AVI, BMP, GIF,

JPG, MMV, MP3, MPEG-1, MPEG-2, OGG, PCA, QuickTime, SFA, SWF, TGA, TIF,

W64, WAV, WMA, WMV, AVI, MP3, MPEG-1, MPEG-2, OGG, PCA, QuickTime,

RealAudio , Real Video , W64, WAV, WMA, WMV and other formats.

< Interpreter, translator & Training languages - Participate in the

responsibility for initiation, development, advice and training in the

interpretation and translation of all commercial functions.

Administration of business / customer communication and internal /

external operations of the office staff, management and customer service

of national and international companies in different languages by phone,

emails, video conferencing. Translation and interpretation of different

languages for promotional advertising, Webpages, graphic design,

advertising, documents, designs, articles, project management Event

Invitations, PowerPoint presentations, interactive, Posters/Banners,

Brochures, Flyers/Sell Sheets, Advertisements, magazines, newspaper,

Direct Mail, Trade show Booth Graphics, Training Presentation Materials,

Manuals, Promotional Products, and Presentation Materials.

< Consultancy Technical Support - Responsible for production and supervisor

support on multiple activities. Development of operating systems in

desktop computers, laptops, Mac and server platforms. Involvement in

planning, training and Technical Support in computer science hardware and

software support, Network Infrastructure Administration & Wireless

Networking Technologies, installation. Support for Windows XP, Windows

Vista, Windows 7, including MS Outlook, Word, Excel, Adobe Illustrator

and Adobe Acrobat and others commercial software used for office,

advertising and accounting. Administration of office automation to assist

internal and external office personnel and clients. Supervision and

development of designs online, web/email support, as well as direct

telephone support as required. Prioritization of multiple tasks. Ability

to problem solve under pressure of deadlines and resource constraints.

< Administrative Assistant - Works closely with the supervisors and

administrators to handle a wide variety of administrative and

communication responsibilities and exceptional interpersonal and problem-

solving skills are important, as the person in this position is regularly

involved in high-level administrative assignments, projects and

confidential matters and responsibility is to plan, direct and evaluate

the activities of departments that develop and implement advertising

campaigns to promote the sales of products and corporation services with

responsibilities in preparing classified business reports, commercial

presentations and proposals, managing and maintaining schedules of

employees and clients, as well as meetings and conferences. Monitoring

and training of employees. Supported and encouraged efficiency in office

departments. Recognized and solved problems with my excellent

communication, organizational, and decision making skills. Contact to

clients to establish contract projects for the company, and reviews

administrative reports and prepares reports for presentation.

Consulting & Accessories support / Master Graphic Designer / Computer

Support March 2006 - To Date

Babazoo Fun wear, Montr al - Canada.

Description and commercial specification of company: A Montr al-based

enterprise whose products are sold wholesale to top retailers all over

Canada specializing in the development of graphic design promotions &

products to stores specializing in selling Canadian tourist articles for

all Canadian cities. They distribute to a wide selection of commercial

centers and shops, nationally and internationally. The company was set-up

in 1987 and has over 20 years' experience in the industry as a leader in

the production of promotional and commercialized articles, original decal

clothing on different categories: coats, costumes, shirts and funny design

accessories, safety wear, business cards, stationery, vehicle graphics,

sign boards and many more products and services to customers with full

quality print.

Essential Activities & Responsibilities Qualifications:

< Graphic design & Textile Development - Responsible for the Artist-Design

production, delivering dynamic ads, creative interactive concept, design,

digital production and completion of creating novelty prints with the

process of colored separation elements for process, preparation of meshes

and overseeing of pre-printing on material textile and graphics support

and working close to merchandise manager, printing department and

production. Participation in pre-concept meetings with the design team to

create well balanced, market lines and conduct creative research for new

ideas and development processes for presenting the projects in different

materials such as paper, cardboard, plastic, fabric, glass, wood, tote

bags, pens, T-shirts, magnets, caps, key chains, caricature products,

mouse pads, photo products, photo magnets, metal and others materials.

Working and coordinating closely with the Creative manager for the proper

distribution & marketing and advertising exposure of articles in domestic

and commercial market. Creation of amazing interactive experiences that

exceeded client expectations.

< Multimedia Video Developer & Designer - Responsibilities include

providing creative and technical expertise in planning, producing, and

implementing high-quality multimedia materials for website technologies

and the creation of interactive CDs and DVDs for commercial exhibition in

PowerPoint presentations, visitor screens, and materials for Education,

Visitor Services, podcasts, videos, preparing e-newsletters, online

surveys, Public Programs, Festival of Arts. Provided high-quality design

and production services and worked closely with clients to gather

projects requirements.

< Translator & Training administration - Responsible in the interpretation

and translation of business ideas in English, Spanish, French and

Italian. Support in all administrative activity including Technical

Support, customer service in the areas of graphic design, project

development and web site design and also technical accuracy with writing

skills, creative adaptation of advertising copy and transcription of

digital and marketing to make sure that the translations of the copy are

technically correct and engaging. Responsible for administrative and

advertising training of office groups with related graphic software.

< Consultancy Technical Support - Provided technical support for desktop

computers, applications, and related technology. Support includes

specifications based in installation, and testing of computer systems and

peripherals within established standards and guidelines, maintenance,

repair, change parts for printers in thermal, laser and dot Matrix

printers, scanners, wired connection and routers, security servers,

stations, control of Internet remote control equipment and network

workstations and servers Pc and Mac and this activities require

interaction with application software's and operating systems to diagnose

and resolve problems. Utilized one-on-one consultancy for users and

global IT support. Assisted in the maintenance and testing of network

servers and associated equipment. Independently analyzed, supervised and

problem solved communication problems.

Consulting & Accessories support / Graphic designer / Computer support /

Immigration Consultant March 2004 - February 2006

Immigration Consulting Corp, Montr al - Canada

Description specification commercial: An Immigration Consultant and Legal

Advice Company, working since 1996. The mission is to orient and

efficiently represent professionals, investors, entrepreneurs who qualify

for a residence or permanent visa. ICC helps to facilitate and assess them

with their social insertion in Canada. They provide legal representatives

who are authorized and recognized by the Canadian Immigration Ministry,

through the Canadian Society of Consultants of Immigration, to protect the

consumer interests. The professional team includes: lawyers, consultants,

translators, supervisors, computer engineers, advertisers and other

specialists. They are a great team with national and international

experiences in order to offer an integral service and belong to the

Canadian Association of Immigration Counselors, the largest immigration

network in the country.

Essential Activities & Responsibilities Qualifications:

< Administrative Assistant - Applications development to create

practical, innovative solutions collaborated with business development

and client services to support the goals and administrative objectives

such as system usage, production reports, time reporting, inventory

reports, and daily documentation of company forms/documents provide

word processing, prepares correspondence, forms, reports, graphs,

tables, and spreadsheets using word processing, exceptional skills

with Microsoft Office. And other computer software packages.

Communicated with individuals within the distribution center and other

management and staff at company resource center to answer questions,

provide information, and deliver messages via Microsoft Exchange, the

telephone, or in person on behalf of the General Manager or Business

Unit. Composed correspondence to respond to requests, explain

information, or provide factual data for internal and external

customers. Completed special projects requiring moderately complex

research and analysis, and performed other administrative duties on

behalf of managers. Scheduled meetings and collected information and

prepared agendas for monthly and weekly update meetings with

management and associates. Performed general clerical tasks such as

filing, duplicating, faxing, keying, sorting, coding, proofreading,

transcribing data, assembling mailings, or verifying calculations to

support departmental operations. Ordered supplies as needed to ensure

staff had necessary materials to handle daily business matters and

research methods.

< Interpreter, translator and training languages - Translation,

Interpretation, development and implementation of customized

intercultural global solutions to help troubleshoot / resolve

businesses with culturally diverse customers, employees, businesses

and individuals, communicate with vendor via phone & email-related

issues and aid in interpreting, transcriptions and translations face-

to-face, over the phone and business training in English, French,

Spanish. Interpretation of letters, faxes, and immigration officials

report, web pages, audio and video recordings and conferences via cam,

translation of legal representation, analyzed & developed solutions to

address customer comments & issues.

< Web Production Developer & Design - Responsible in producing and

implementing a wide range of online graphics, pages and features

including, but not limited to: web page designs, online promotional

banners, animations and working on a variety of projects involved in

web site design, usability, and development, programming and

production websites and micro-sites, e-marketing campaigns and full

quality web design, mobile sites point-of-sale materials, data sheets,

ads, presentation materials and website pages and work with customers

to understand their branding and design requirements. Web/Graphic

Design, HTML/CSS assistance with product, marketing and engineering to

produce production-ready HTML and marketing collateral, and other

creative content. Handling of multiple projects and completion of

deadlines. Created online visual merchandising - Photographs, editing

and uploading new products to websites and updated website content -

promo banners, photo gallery, videos, press images. Performed other

duties as assigned by the Team Leader (Department Manager), Associate

Team Leader (Assistant Department Manager), or Supervisor.

< Design & Creative Direction - Responsible for bringing products to

market and identify client needs and be the client contact for the

duration of projects. Managed client expectations, defined and managed

project scope, deliverables, milestones and schedules. Managed

resources with the other producers. Managed day-to-day operational

aspects. Maintained creative and technical goals for projects.

Participated in strategic and creative collaboration between our teams

and clients. Designed, and produced leading-edge printed and Internet-

based materials for all areas of visual communication including

exhibition and program graphics, catalogues, short-term exhibition

branding programs, advertisements, brochures and magazines such as

illustrators, photographers, and printers in production and art

direction. Assisted other senior editors in coordinating production

and operations of the design and publications department and in

tracking and managing departmental budgets. Worked with internal

clients to concept, design, and produced a wide variety of internal

and external materials. Conceived, designed, produced, and

independently managed projects from inception through printing.

Monitored schedules and deadlines, and worked with the design and

publications staff and project managers throughout the company to

ensure that projects were completed on time and within set budgets.

Worked with curatorial and editorial staff to design artist

publications. Perfected knowledge of printing processes and web

design. Have remained current on design software and current industry

trends and developments.

< Multimedia Production Supervisor - Development and consultation with

clients to obtain a clear perception of their project requirements.

Choosing the best platform and software required to perform the task

in a cost-effective manner, the applications used to perform

multimedia applications to give high-impact, digital mix of sounds,

music, musical instruments, video, graphic images, animation, scanning

photographs, retouching and manipulating. Prepared instructional

design and screen design concepts and audio/video for production and

final editing. Production of the commercial project presentations

under constant supervision. Production of multimedia products using

project management skills that assisted with product demos, Web Video

Production Services, Training Video Production Services, Marketing DVD

Production Services, Conference Videos Interactive DVD, Marketing &

Public Information, Video Gallery, Training and Video Gallery, sales

pitches, executive meetings and training events, conferences, trade

shows exhibitions, conferences, national and international for formats

on flash, PowerPoint and other format including.

< Network Solutions Technical Support - Responsible for designing and

implementing network features and configurations for various small or

simple networks and client sites. Assisted senior/consulting

telecommunications personnel on large or complex voice, data, or local

area networks and client sites and all aspects related to technical

support. Assisted in all office departments and worked with all staff.

Responsible for ensuring communication for the diagnoses and

resolutions in all technical software and hardware and peripherals

such as laptops, desktops, multi-function printers and network

scanners, installing, running, maintaining consisting of administering

and supporting Windows/MAC Server operating systems along with solid

expertise in WAN / LAN configuration and support is required. Involved

in server management work, researched questions using available

information resources and advised end-users on appropriate action.

Identified situations requiring urgent attention and provided computer

orientation to new employees.

< Conference Consultant commercial - Consultancy of immigration in

professional international conferences. Created and designed

professional graphics, charts and templates for company presentations,

subject matter experts and external customers on organization

presentation and content development. Maintained consistency of

company branding and message and provided audio-visual technical

support for on-site events and off-site conferences. Operated and

trouble-shoot equipment such as microphones, portable and fixed sound

systems, projectors, screens, laptops, LCDs, etc.

Advertising Consulting and Strategy and Technical Support / Web Site

Analyst January 2003 - November 2003

Qu bec Multi - Plus, Montr al - Canada

Description specification commercial: Specializing in training,

facilitation, consultation and action research in the field of management

diversity and intercultural relations and civic organization. This

organization was developed in partnership with the Canadian government for

the promotion of community. Public workshops aimed to help newcomers

develop attitudes and behaviors expected by employers in Canada, while at

the same time, designed to allow immigrants to form a clear and realistic

picture of the work market and the expectations of employers. The implicit

goal of the workshops are to give these professionals reconstruction of

social capital and trust in their ability to handle the culture shock they

experience and adapt to the demands of the workplace for their new company.

Essential Activities & Responsibilities Qualifications:

< Administrative Assistant - Duties include responsibility for the

realization of administrative activities in office and staff support

services and extensive training software Microsoft Office (Exceptional

skills knowledge and command of Word, Excel, Acrobat professionals,

Outlook and others same Quark and full adobe software's) High level of

organizational skills, good written and oral communication skills and

able to multi-task and follow-up when response and document creation.

Coordinates various office support services and completes information

analysis for procedures and reports and technical material and the

ability to train and supervise others. Capable of high volume data entry

as well as internet research abilities and strong communication skills.

assist with overflow work from administrative and executive assistants

and fill in for the office personal as needed and utilization of

presentations audio / visual software programs (such as Microsoft

PowerPoint) to create presentations for meetings and events and edit

material and provide commercial instruction to presenters on how

commercial services of the company and Establishes a full-relationship

with customers, personally committing to consistently exceed customer

expectations every time, everywhere, by being able to meet a broad range

of financial service needs and consistently pursues 100% of each

customer's business.

< Web Graphic Designer & Developed - Development of Graphic /Media Design,

video and multimedia design. Responsible for developing all marketing

materials (print/web/video/voice): flash, web banners, email, collateral

(templates & design) as well as content management for corporate web

site, customer & partner portals. Producer and consultant of a broad

range of projects for managing the execution of building and maintaining

web applications projects creativity from products, video content,

animations, interactive tools, health illustrations, product marketing

materials and concept through development and delivery. Liasion with

clients, managing resources, project scheduling and management, budget

tracking, interacting with projects and working closely with product and

other programmers in development of web applications marketing and status

reporting and any related factors that affect project success to ensure

delivery of product within time, cost and quality parameters and strong

ability to multi-task and process information expeditiously. Maintain and

create weekly email campaigns for all brands, Web production and image

optimization. Collaboration with creative team and contribute to multiple

projects. Responsible for internal projects and maintenance and research

trends and benchmarking.

< Interactive Designers (Flash, motion graphics)- Provide professional,

inspiring designs with a commitment to quality and time efficiency for

developing and maintaining content and product designs applications,

assisting with completing print coordination of sales and design of all

marketing and sales communications: email marketing campaigns, e-mail

newsletters, print ads, on-site promotions, banner ads, books, postcards,

etc. Managed graphic design intern(s) and/or any outsourced creative

service provider. Excellent organizational, time management, and problem-

solving skills; ability to work on multiple projects and produce high-

quality work under tight schedules. Strong interpersonal skills with the

ability to work collaboratively with internal and external partners and

vendors. Excellent written and verbal communication skills. Ability to

supervise team of graphic designers and Ability to lead and inspire a

team of designers. Experience working closely with production teams to

develop, produce and deliver online programs, including large scale site

design and development. Help to set tone for client engagements.

< Print Graphic design - Responsible for leading and managing a team of

designers and developers to create and maintain all of direct supply web

presence, a strong eye for design and assistance in the control and

development projects such as direct mail, including opening jobs and job

folders, managing workflow, designing direct mail pdf, produce graphic

sketches, designs and copy layouts, catalogs, brochures, print ads,

bindery, laminating, folder, cutter, tradeshow displays, illustration,

photography digital and offset printing and graphic design in general and

check quality before, during, and after each production job in order to

maintain print standards and verification and conduct machine colors

calibrations as necessary in the operate production printers and copiers.

< Interpreter, translator and training languages - Responsible for

developing and conducting training and assisting in needs linguistic

assessment for company. Based on constant training and professional

supervision in languages English, Spanish, French and Italian and a

variety of other training programs as needed, conduct training needs

assessment, determination of whether further training is needed. All

formations are developed within the internal and external company for

language training to provide better customer service in different

languages. Formations for perfect handling of computer, network

equipment, software and administrative support. Translation,

interpretation, development and implementation of customized

intercultural global solutions to help businesses with culturally diverse

customers, employees, businesses and individuals or performance of other

duties as assigned for the company.

< Presentation multimedia - Create visual concepts multimedia design and

development high-impact work with trainers and other internal project

sponsors to develop PowerPoint, Flash development presentations,,

graphic design, editing, products for digital video, audio, and music

production, online course assembly, Micro-sites, Touch-screen displays

(kiosks), dynamic HTML design as industry-leading technology for CD`s-

ROMs, DVD production and Blu-ray Disc authoring, for example, trade shows

presentations, educational & training videos, live events, sales pitches,

executive and video-shooting and post recording editing and assist the

team with updating collateral include presentations, datasheets,

whitepapers, brochures, web banners/buttons and more. Help with

photography projects from setup to conducting photo shoots to photo

editing, updating advertising campaign metrics spreadsheet, cleaning up,

database, organizing marketing giveaways and other administrative tasks

special creative projects as assigned.

< Network Training and Support - Provide technical guidance and training to

employees on operating procedures, monitors regulatory and compliance

changes, ensures compliance with outside regulations and corporate

Standard Operating Procedures. Consultancy, training and management in

computer and networks communications all phases protocol standards,

networks, and host connectors, diagnostic monitoring and troubleshooting,

and excellent interpersonal, organizational, customer service,

presentation and communication skills. * LAN/WAN experience* Experience

diagnosing and troubleshooting routers, switches and firewalls.

Experience with multi-platform support and with personnel at all levels

of the company in the area technical support in computer services,

installation, maintenance, repairing of servers and stations, protocol

distribution of communication, wired connection and routers, security

servers, stations, control of Internet remote. Performing software

testing and team work and interpersonal relations and Customer oriented

and Ability to assess the impact of different network problems on end-

user services.

Consultancy / Advertising Consulting and Strategy and Technical Support

ALPA (Accueil Liaison Pour Arrivants) - Montr al - Canada

January 2003 - July 2003

Description specification commercial: organization with an experienced team

of specialists that leads in training, consulting and integration and the

adaptation of economic integrations and promotions for the development of

growth strategies of successful independent business professionals and

companies in national and international businesses in the world. This

Canadian trade organization was founded over 25 years ago providing the

best in the customer service business. They offer a range of services,

including, listening and social support - accommodation search -

administrative process - immigration counseling - professional &

educational guidance and reference - translation and transcriptions -

commercial briefings and conferences - job club associations - monitoring

and support commercial - meetings with employers & company visits -

exploring opportunities in the region - conferences on topics related to

work - meetings and briefings - views of employers - teaching and

assistance in learning the French, English, and Spanish professional

languages.

Essential Activities & Responsibilities Qualifications:

< Administrative Assistant - responsible for all supporting functions

involving a variety of administrative duties for the company events and

conferences, relaying confidential information, gathering and

interpreting information to develop and distribute complex reports,

maintaining departmental records, files, policies, and manuals as well as

assisting other departments with computer related projects and provide

feedback to staff and provide analytical specialized in support for

executive, administrative and advanced administrative how research, data

analysis tasks, invoice management, sales reporting, internal customer

inquiries, catalogue support, and various departmental needs. Support VP,

Directors and staff as needed and assist with special assignments,

supports direct marketing department and E-Commerce, analyzes problems,

determines approach, compiles and analyzes data, and prepares

reports/recommendations. Coordinate activities between departments and

outside parties. Contact company personnel at all organizational levels

to gather information and prepare reports and conducts portions of and/or

assists others in preparing materials for presentations made to client

and data center personnel.

< Language Training Instructor - Specific responsibilities include

consulting and support to aid in interpreting. Provide interpretation for

clients and personal administrative as providers in commercial settings

in linguistics and culture. Preparation of the knowledge of technical

skills and work habits required for basic and advanced-level positions in

computer information systems technology instruct courses in Systems

Hardware, Microsoft Desktop and Network Operating Systems, Java Script,

Web Development (including SharePoint), and Systems Security. Promote the

development and effective use of skills in areas such as critical and

analytical thinking, evaluation, communication, computation, problem

solving and decision-making to ensure accurate and complete understanding

with professionals of bilingual business terminology and to keep

management informed of any potential problems/questions during scheduled

shift, serve as a resource to all company personnel when dealing with

difficult situations and commercial transactions.

< Graphic design & Development - Excellent concept and design skills to

produce print ads, corporate materials and more, exceptional

understanding of print production and file resolution. Responsible for

the conceptualization, designing and production implementation of

print and working on a multiple projects main for various departments

and maintain a constant attention to the small details in a project or

assignment. Able to articulate solutions to complicated problems. Can

give constructive feedback and advice on ideas. Worked on development

of projects with other developers perfectly and understanding how to

make a solution fit within a deadline and programming and problem

solving and programming projects. Open minded and attentive and always

trying to make a better development and end result. Worked with the

graphic arts staff to set up the print station to achieve the desired

printed affect. Minimized errors by checking graphics against original

orders. Utilized techniques to produce the highest efficiency rate,

while keeping quality at high levels. Assisted in keeping inventory of

supplies up to date. Maintained all equipment in an effective manner,

performing preventive maintenance duties as required. Assisted in

other areas as needed.

< Website designer & Maintenance / Administrators - Responsible for

creating mock-ups and layouts for internal projects managers. Created

and maintained new web pages in addition to creating graphic designs

and elements to support these web pages, multimedia audio video

editing applications and site management. Helped with general web

tasks including maintenance and page production. Troubleshoot websites

for errors and broken links, and make necessary repairs, improvements

or enhancements as needed. Developed, designed and implemented

internal and external web pages and applications. Consulted with users

and project teams to determine project requirements, strategies and

goals, and developed web pages and applications to meet those needs.

Ensured user accessibility and optimal site performance across all

direct supply web properties. Investigated new opportunities for

development on direct supply websites. Actively participated in web

strategy developments and brainstorming sessions. Constantly looked

for innovative strategies and process improvements on sites, tools and

production processes with the ability to multi-task in a fast paced

environment, as well as customer service orientation and professional

communication skills, to respond to content related issues, both

internally and externally.

< Technical Support - Duties include consultancy and technical support

to employees, office management, computer technician in assembling,

configuration, maintenance, evaluation, installation, configuration,

updating, administration, and maintenance solutions of computer

science and network equipment. Investigation, diagnostic testing and

repair/resolution of system and testing hardware, software, operating

systems, cables, monitoring and communication device problems.

Communication/interaction with staff, customers and vendors of

projects as assigned by management, troubleshoot and resolve network

and telephony related issues when contacted by clients.

References available on request.

Rafael Vargas

Telephone: 414-***-**** / 514-***-****

Email: ablcqy@r.postjobfree.com

P.j. curriculum vitae

Last update August, 09, 2010

Enclosure

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