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Customer Service Medical

Location:
Kennesaw, GA, 30144
Posted:
September 08, 2010

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Resume:

Objective & Profile

Highly motivated, personable & professional worker with multiple

communication and computer skills. Talent for quickly mastering any task

assigned. Accustomed to handling sensitive and confidential records.

.

Skills Summary

Medical Biller CPT / HCPS General Office Skills

Insurance ICD - 9CM Computer Savvy

Verification/Billing HIPPA Customer Service

Keyboarding Course CMS - 1500 Forms Scheduling

Blue Cross/Blue Shield of Claim Gear Knowledgeable in MS Word

Georgia Medical Coder

Professional Presentations

Professional Experience

Communication/Presentations

o Bilingual - fluet in Spanish

o Communicate medical reports & concepts to patients using layman's

terms to facilitate understanding.

o Rapidly learn and master varied computer programs essential for

completing to task assigned.

o Work well in small groups but can also work independent while being

able to communicate well with others.

Customer Service

o Oversee front-office operations and provide impeccable customer

service:

o Develop and implement clear communication with patients, companies and

insurers in order to have a fluent understanding of what is needed to

be accomplished.

DETAIL MASTERY & Organization

o Manage all aspects of day-to-day operations with multi-task

capabilities:

o Patient scheduling for busy office.

o Finances: accounts payable/receivable, invoicing and insurance

billing

o Compliance with all healthcare facility, HMO, and insurance

requirements.

Employment History

o Cobb Physician Group - Austell, Ga - Medical Biller & Coder / Front

Office

. October 2008 - Present

o Burlington Coat Factory - Kennesaw, Ga - Sales Associate

. June 2008 - June 2009

Education

Everest institute - dekalb campus - Atlanta, Ga

Major: Medical Insurance Billing, March 2008 - October 2008



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