Customer Service Sales
Resume:
Mindy Leah Miller
Harvest, AL 35749
E-mail: ************@*******.***
SUMMARY OF QUALIFICATIONS
. Extensive customer service experience
. Strong sales experience, including creation of promotional materials,
direct customer contact and solicitation of business from potential
customers
. Managerial experience, not only in facility and system management, but
in development of employees toward the goal of creating a strong
organization
OBJECTIVE
My objective is to dedicate myself to an organization where I am
encouraged to draw upon my experience and knowledge in purchasing,
sales and marketing and customer service in such a way that will
assist in setting that organization apart from all others.
PROFESSIONAL EXPERIENCE
Sales Agent
In 2 Wireless, Authorized Agent for Verizon Wireless June, 2010 - Present
Athens, AL
. Interacted continually with customers to greet them, provide them
information on new devices and plans and answer any questions they may
have about current devices and plans
. Created and distributed marketing material, including maintain contact
with prior customers through thank-you cards and in-store promotional
material
. Interacted with store computer systems to accept inventory, stock
inventory, create RMA's, receive and enter customer payments and close
out cash drawers
Opened the store and performed quality functions such as ensuring
cleanliness and organization of the store prior to opening
Homemaker
June, 2009 to June 2010
Sales Agent
We're Wireless, Authorized Agent for AT&T June, 2008 - June, 2009
Monticello, KY
. Interacted continually with customers to greet them, provide them
information on new devices and plans and answer any questions they may
have about current devices and plans
. Created and distributed marketing material, including maintain contact
with prior customers through thank-you cards and in-store promotional
material
. Interacted with store computer systems to accept inventory, stock
inventory, create RMA's, receive and enter customer payments and close
out cash drawers
. Opened the store and performed quality functions such as ensuring
cleanliness and organization of the store prior to opening.
Homemaker
November, 2007 to June 2008
Manager
Digital Wireless Communications, Authorized Agent for Verizon Wireless
Nov, 2005 to Nov, 2007
Eufaula, AL
. Interacted daily with customers to greet them, provide them
information about new accounts and devices and existing accounts and
devices
. Managed and developed store employees
. Maintained Accounts Payable, wired merchandise payments and payroll to
Verizon
. Managed new contracts, including entry into the system and mailing of
batches
. Managed accessories stock, including ordering and cycle counts
Assistant Manager
Under the Rainbow Learning Center February, 2005 to November, 2005
Eufaula, AL
. Provided children with supervision and daily learning activities
. Properly cleaned and organized the facility, including preparation of
meals
. Accepted and noted payments from parents/guardians
Sales Agent
Greene's Paint Pro January, 2003 to February, 2005
Eufaula, AL
. Interacted with regional body shops in order to provide them detailed
information about Matrix Paint Systems
. Ordered and delivered products upon completion of sale to a body shop
EDUCATION
High School Diploma
Dixie Academy High School, 1998 - 2002
Louisville, AL
Calhoun Community College, 2010-Present
Huntsville, AL
OTHER SKILLS AND TRAINING
Software and System Skills
. Tio application.
. POS (point of sale) application
. ManageMore application
. Eroes and Quickbook applications
. Five Star application, customer management program
. Windows XP, Vista, Windows 7
. Microsoft Office Suite
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