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Quality Assurance Sales

Location:
Reno, NV, 89521
Posted:
September 08, 2010

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Resume:

Kris R. Buttenberg

*** ********** *****

Reno, NV 89521 USA

Home: +1-775-***-**** Office: +1-775-***-****

Cell: +1-775-***-**** www.Linkedin.com/in/KrisButtenberg

ablco8@r.postjobfree.com

SUMMARY

Technology Manager with the ability to lead multiple technical and business

oriented projects and/or programs that are large and complex in nature.

Experienced with cross-organization management of highly visible world-wide

programs. Successful when products and services change to meet new

markets, and demand drives new opportunities. Strengths include client

relationships, defining partnerships, business analysis, strategic/project

planning, guiding technology implementations, legal requirements and

contracts, development of organizational resources, high performance teams

and Transformational management style. Areas of engagement include IT,

Sales, HR, Finance, Medical and Benefits organizations.

Seeking employment in program management, location based services (LBS),

data security,

business analysis, HR systems, IT management, or health and benefit

environments.

PROFESSIONAL EXPERIENCE

Business Owner - Consultant Tafari Consulting, LLC, Reno, NV

2000 - Present

Founder of Tafari Consulting, a niche IT consulting business supporting mid-

large scale companies. Defined company goals and mission, secured

technical resources, wrote contracts and IP legal documentation and

negotiated the acquisition of the proprietary Arsenal source code and build

environments and performed most technical work. Created a successful short

horizon business averaging $125k in profits per year. As a consultant

guided customers through system migrations, performed project management,

analyzed and defined business requirements, planned future directions, and

transferred knowledge to the teams. Specialized in CRM, SFA, forecasting,

data analysis and database design, metrics, program implementations and QA.

Customers: City of Reno, Heidelberg, Collins and Aikman, Maersk, Centeon

and Synopsys, Inc.

Sales Forecast System SME Synopsys, Inc, Mountain

View, CA 2007 - 2009

Defined a partnership between Tafari and Synopsys, as a vehicle to transfer

knowledge and create self sufficiency for SNPS while obtaining needed

resources and long term project work for Tafari. Responsible for 24/7

operation of critical sales forecast systems. Managed technical resources

on projects, reporting with VP and Director level business owners.

Constructed highly customized source code build environment to the benefit

of both companies. Enabled self-sufficiency at SNPS, realizing savings of >

$85k yr, improved down times for SNPS by establishing closer interactions

and increased profitability for Tafari.

Customer Success Manager Portivity, INC, Reno, NV

1998 - 1999

Managed client needs from the initial sales process through the ongoing

support stages of the relationship. Developed winning relationships that

became the client base for Tafari Consulting ($1,250,000). Worked toward

the success of customers' CRM implementation strategies while defining

enhancements for our product line and services. Performed help-desk

support, release management, trouble shooting, quality assurance testing

and sales support. Reported to VP of Sales. Responsible for the mentoring

of three UNR students through their internships.

Kris R. Buttenberg Page Two

535 Magistrate Court

Reno, NV 89521

Home: 775-***-**** Office: 775-***-****

Cell: 775-***-**** www.Linkedin.com/in/KrisButtenberg

ablco8@r.postjobfree.com

BY THE NUMBERS

. Acquisition of Arsenal source code after bankruptcy proceedings for 0.03%

of owner investment.

. Managed the creation of marketable releases of Arsenal CRM and saved not

only time and effort, but also delayed customer cash outflows and saved

over $60K.

. Preferred Supplier Status. Developed and maintained customer

relationships, realizing up-front and annualized maintenance contracts

ranging in value between $125 and $265K.

. Negotiated partnership and defined legal between Tafari and Synopsys,

Inc. for the Arsenal application and its proprietary build environment.

Benefits totaled > $600K / 3yrs. Benefits included:

- 8% improvement on performance.

- 5-25% improvement on process cycles.

- < .1% Data loss in unique RowID data migration.

- Stayed a $2M outlay for 4 years at a cost of $110K / yr.

. Designed/implemented major utility enabling client maintenance with

limited impact to production.

BPR off-loaded Tier 1 Admin. & minimized production cycles from 5 hours

to 15 minutes.

BY THE LETTERS

SME Arsenal CRM and SFA, Forecasting, BI, SAP, ERP, IP, legal, Oracle, DBA,

DA, SQL, Actuate, SharePoint, PeopleSoft, DB2, Teradata, Access, TCP/IP,

Cisco, MS Project, UNIX, security and disaster recovery planning.

Quality Assurance Leader AT&T CORP HDQTS, NJ and NC

Other highlights

Spearheaded the creation of our quality assurance team. Worked with Bell

Labs and developed SDLC quality practices in corporate HQ HRIS

organization. Authored the Quality Development Initiative guidelines,

instrumental in ISO 9000 certification. Mentored associate employees

toward career advancements.

Integration / Logistics Specialist

Project managed worldwide desktop and network integrations, deployed HR

applications, and managed training of remote technical operatives across

multiple organizations and time zones. Responsible for mentoring intern

from University of NC in Greensboro, instrumental in two colleague

promotions.

Medical Systems Analyst

Responsibilities included PM, SW analysis, design, security and

implementation of medical systems, and management of remote development

team in FL. Systems included epidemiological tracking, clinical support,

disability management and the Employee Assistance Program (EAP). Medical

First Responder for 5 years.

Manager of Training Portivity, INC,

Reno, NV

Worked closely with Documentation and QA teams to finalize product manuals,

and develop training curriculum. Created a knowledge transfer class and

database which enabled customers self reliance. This in-turn released

valuable internal help-desk and technical resources to perform more

important QA on application releases, ultimately decreasing design to

availability timeframe by 17% (6 down to 5 months).

Education

BS, Management Information Systems, State University of New York at

Buffalo, Buffalo, NY

Advanced Management Certification with UNR Spring 2010

MS Project Certification at UNR Fall 2008



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