Manager Vice President

Alfonso J. Renna

**Pleasant Ridge Drive

Poughkeepsie, New York, 12603

Home Phone 845-***-****

Cell Phone 845-***-****

Profile: Successful Manager that specializes in start up operations and has

proven abilities to manage people and operations, as well as, a

demonstrated facility in systems development and implementations.

Combination of budgeting skills and understanding of leading edge in

automation has fostered an outstanding track record in enhancing efficiency

and quality

Professional Experience

Unisys Corporation/JPMorgan Chase, Carlstadt, New Jersey, October 2002 -

September 7, 2009

Northeast Regional and Site Manager, Day 1 and Day 2 Items and ATM

Processing, Statement Processing and Remittance Processing

Primary Responsibilities: Managed all day 1 and day 2 functions of Items

Processing, ATM Processing and Statement Sites in New Jersey and Miami and

Texas, as well as Retail, Wholesale and Wholetailed Remittance Processing.

Accomplishments

. Planned, started and managed the first Day 1 and Day 2 Items,

ATM and Statement processing site for Unisys.

. Coordinated and assisted in the start up of 7 other processing

sites throughout the United States

. Managed the Items Processing Sites in New Jersey, Florida and

Texas and the Remittance Processing Sites in West Chester, Pa

and Seattle, Wa.

. Reduced operating and staff expenses an average of 10% each

year, for the past 5 years

. Analyzed and tested all systems and enhancements prior to

implementation

. Completed Six Sigma Green Belt training program and was

certified, as a Green Belt

. Recommended system changes that resulted in staff reductions

. Met all SLAs.

. Prepared Regional and Site Budgets

Citibank, Englewood Cliffs, New Jersey July 1999- October 2002

Assistant Vice President, Items, Exception, Statements and ACH processing

and General Ledger Reconciliation Manager

Primary Responsibilities: Managed a staff of 2 managers, 4 supervisors, 15

encoding clerks, 12 exception processing clerks and 8 investigation and

reconciliation clerks

Accomplishments

. Planned, created and managed Day 1 and Day 2 and Statement

processing for a newly created Internet bank, Citi f/i

. Planned and coordinated the conversion of EAB Exception

Processing to the CITIBANK platform

. Trained the CITIBANK staff in the special requirements of the

EAB customers

. Reduced operating and staff expenses by 10%, each year

. Received the CITIBANK Quality Excellence Award

. Met 99.9% of SLAs.

. Prepared Department Budgets

Premier National Bank, Fishkill, New York, November 1998 - July 1999

Assistant Vice President, Operations Manager, Day 1 and Day 2 Items,

Statement and ACH Processing, as well as, Investigations and General

Ledger Reconciliations

Primary Responsibilities: Managed a staff of 3 supervisors, 11 encoding

clerks, 10 statement rendition clerks, 7 investigations and general ledger

clerks and 12 couriers

Accomplishments

. Decreased mailing time of customer statements from 8 days to 3

days

. Reduced operating and staff expenses by 5%.

. Revised courier routes to make them more efficient

. Wrote procedures and implemented controls for all workflows

within the operations division

. Reconciled and identified all open exceptions in the general

ledger account that were a result of the merger, prior to my

arriving at the bank.

Additional Experience

Sergeant US Army, Honorable Discharge

Education

B.A Mathematics, Queens College

Committees

New York Clearinghouse Compensation and Adjustments Bank Representative

Fedwire Committee Chairman

Council of International Banking bank representative

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