John Buse
ablcm6@r.postjobfree.com
Beechnut Dr.
Cell: 480-***-**** Home: 480-***-****
Chandler, AZ 85249
Summary
An internationally experienced executive with strong background in heavy
equipment sales, marketing, dealer development, product development,
project management, strategic planning, product performance, and service
support. Proven leader who understands how to motivate sales teams and
distribution networks to successfully grow sales volume. Key Competencies:
Proven Leader Change Agent Negotiation Skills
Results Focused Communication Skills Strategic Planner
Financial Analysis Organizational Skills Analytical
Professional Experience
Case New Holland (CNH)
$14 billion global manufacturer and marketer of agricultural and
construction equipment.
Case IH
1991-2010
Director Region Sales 2001-2010
Responsible for 55 independent dealers with combined sales volume of $182
million. Led 8-member team responsible for business in 8 western states.
Major focus on growing sales volume by building relationships with Key
Account customers, pre-selling product, upgrading dealer network and
providing product training.
. Grew sales volume by 39% from 2006 to 2009.
. Increased total tractor market share every year since 2006.
. Grew Key Account business through Sales Pursuit Process.
. Winner of 2008 and 2009 Presidents Top Gun Award.
. Increased dealer inventory turn rates as a result of pre-sell focus.
Product Manager 1999-2000
Responsible for medium & large size agricultural tractors with annual sales
volume of $500 million. Responsibilities included worldwide market share,
customer satisfaction, and product reliability.
. Led 40-member cross-functional, product improvement team.
. Reduced reliability issues by over 40%.
. Focused team by prioritizing product issues and assigning to sub-teams
to be resolved. Tracked progress of each sub-team from problem
identification through implementation of product or manufacturing
change.
. Implemented worldwide communication process with service organizations
and an early warning system.
Case Corporation
$6 billion global manufacturer and marketer of agricultural and
construction equipment.
Case IH
Marketing Manager 1999
Responsible for medium size agricultural tractors and hay & forage
equipment with annual sales volume of $250 million. Led 5-member team with
responsibility for marketing, product development, product performance and
demand planning.
. Developed and implemented tactical marketing programs and launched new
products.
. Chaired two dealer advisory boards that were responsible for providing
input for new product development and market growth strategies.
. Represented Case Corporation during acquisition discussions with the
Department of Justice concerning hay & forage business.
Business Manager 1996-1999
Led cross-functional team responsible for commercial success of sales area.
Guided independent dealer network in the development and implementation of
business plans to improve customer satisfaction and grow market share.
. Increased retail volume by 27% in 1998.
. Achieved one of the highest market share levels in North America (top
5%).
. Implemented Dealer Standards Program to improve facilities and
processes.
. Introduced and implemented customer satisfaction program to improve
dealers' customer satisfaction ratings. Overall score increased from
66% to 85%.
Case Construction
Product Director - Excavators & Wheel Loaders 1995-1996
Led 16-member North American and European team that were responsible for a
business worth $550 million in annual sales volume. Responsibilities
included product development, product performance and service support.
. Increased sales volume and profitability by $100 million and $20
million respectively.
. Established and chaired Worldwide Product Business Council to address
cross-functional product line issues.
. Member of team that developed and implemented new product development
process.
. Launched two new excavator models in Europe with annual incremental
profitability of $4.5 million.
. Developed two new product programs to extend European excavator line.
$5.5 million projected profitability.
. Developed strategy to increase manufacturing capacity in North America
by transferring production of certain components to plant in Brazil.
Case IH
Product Director - Medium & Small Agricultural Tractors 1991-1995
Responsibilities included product development, service support, and
warranty administration. Lived in Europe and managed product lines worth
$800 million in total annual sales volume. Reported to Executive Vice
President, Managing Director, of European Operations. Organizations were
located in Germany, France, and England.
. Led cross-functional team in development of new product definition
using QFD process. Successfully managed $50 million project through
first prototype phase. Conducted market research for project on a
worldwide basis.
. Downsized organization by 42% (from 48 to 28 employees).
. Managed development and launch of replacement tractor line that
provided $15 million of incremental profitability.
. Reduced tractor lines from 6 to 3, reducing manufacturing complexity
while maintaining sales volume.
. Filled product gap with new tractor model that provided $35 million
annual profitability.
. Reduced warranty processing cycle time in Germany by 50%.
. Chaired two cross-functional product committees located in Doncaster,
England and Neuss, Germany.
Previous Experience
Case IH
Product Director - Hay & Forage
Responsibilities included marketing, product development, and service
support. Led 5-member team and had P & L responsibility. Increased sales
volume from 1988 to 1991 by 30% and achieved highest level of market share
ever attained by Case IH brand. Represented Case Corporation on joint
venture product committee that had responsibility new product development
strategy and management of $6 million engineering budget. Managed
relationships with three outside product suppliers.
Product Supervisor
Responsible for supporting Product Manager in the management of cotton
picker, combine, and hay & forage product lines. Negotiated supplier
agreement with annual sales revenue of over $30 million. Member of team
that established manufacturing and engineering joint venture with an
investment of $12 million. Responsibilities included analyzing product
line, establishing price position, and projecting sales volume.
International Harvester Company (IH)
$5 billion global manufacturer and marketer of agricultural & construction
equipment, trucks and gas turbines.
Sales & Marketing
Career began as a Management Trainee in an IH company store. Training
experience in store included several months in each of 4 departments
(equipment sales, service, parts and accounting). After year in company
store held numerous sales positions throughout western U.S with increasing
levels of responsibility. As result of success in achieving sales goals
progressed to regional office and North American headquarters as Marketing
Planning Manager.
Education Professional Development
MBA - Loyola University, Chicago, Illinois
BA, Eastern Washington University, Cheney, Washington
Seminar - Effective Negotiating - Karrass
Seminar - Selling Through Dealers - Sales Academy, Inc.
Seminar - Field Marketer Calling Strategy - Purdue University
Seminar - Brand Cost Analysis - Dr. Jim Weber