Tiffany Palmer

**** ********** ******* *****

Memphis, Tennessee 38122

901-***-****

ablcm4@r.postjobfree.com

Summary Qualifications

E xperience and skills in customer service, receptionist, and administrative clerical. Also,

motivated experience in multi-tasking and completing independent tasks effectively. Work

effectively on organizing, filing, handling money t ransactions, paperwork, incoming and

outgoing phone calls as well being time focus, demonstrate commitment to leadership,

customers, and teamwork through positive contributions and providing superior customer

service.

Skills

• Exceptional written and oral communication

• Leadership and organizational skills.

• Goal oriented.

• Typing: 50wpm / 10 Key

• P roficient with M icrosoft Office tools which includes Access, Excel, PowerPoint, Word,

V isio, MS Project

Experience

1997 - Present

Distribution Clerk, United States Postal Service, Memphis, TN

Receive and distribute parcels. Data entry of necessary information for proper processing.

Properly identify and categorize information. Transmit mail to appropriate areas. Sort and

position resources or items in appropriate locations according to predetermined sequences such

as size, type, style, color, or product code.

2009 - 2010

Insurance Producer, World Wide Insurance, Memphis, TN

Work independently with customers and sales regarding policies and coverage’s. Promote and

sale different insurance carriers and the best coverage to customers. Handle all transactions with

my customer and make sure payment and information is updated. Answer any questions or

concerns customer has regarding insurance. Manage policyholders for distribution and

explanation of policies. Analyze insurance program and suggest additions or changes and to

modify beneficiaries. Communicate with underwriter for coordination and submission of forms

for binder coverage. Customize insurance programs to suit individual customers, often covering

a variety of risks. Explain features, advantages and disadvantages of various policies to promote

sale of insurance plans. Inspect property, examining its general condition, type of construction,

age, and other characteristics.

2007-2009

Secretary, Worldwide Insurance Solutions, Memphis TN

Greet Customers and handle all incoming and outgoing phone calls. Handle payment

transactions with customers, filing and organizing customer folders and keep all information

current. Multi-tasking taking customers information over the phones and entering the

information in the computer, handling all paperwork in a timely manner

1996 - 1997

Switchboard Operator, Bluff City Buick, Memphis TN

Responsible to assist in the operation of a large telephone switchboard and to perform related

clerical duties. Responsible for routing all incoming and outgoing telephone calls placed through

the switchboard. Assist callers in determining the proper office or person with whom they wish

to talk and assists in toll calls where speed and accuracy are essential. Operate the institutional

paging system in the absence of the paging operator.

Education

Central High School, 1997, Memphis TN

Associates Degree, Business Administration, Business, 2005

Southwest Community College

Property and Casualty Insurance License

References

Available upon request

Contact this candidate