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Sales Customer Service

Location:
San Antonio, TX, 78257
Posted:
September 08, 2010

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Resume:

USHA VERMA

**** *********, *** *******, ** *****

H-210-***-**** C-210-***-****

ablcjp@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. Enthusiastic, committed, resourceful, articulate with a proven track

record of excellence in communication at all managerial levels.

. Strong customer service skill sets and can work independently with a "can

do attitude".

. Integrity when handling confidential/discretionary matters for

executives.

. Excellent writing, speaking and analytical skills.

. Proficient at Microsoft Office Applications (Word, Excel, PowerPoint,

Outlook).

PROFESSIONAL EXPERIENCE

Planned and coordinated product/customer seminars, presentations and road

shows.

Planned and organized, for over 200 people, annual regional sales kick off

meetings, annual stockholder meetings, and customer golf tournaments.

Coordinated planning of international annual toy fair (trade show)

including showroom display design.

Assisted, updated, maintained standardization of client Power Point

presentations and collated final proposals and presentations for

distribution to all intended parties.

Developed and built a comprehensive Excel contact database that centralized

customer data and greatly enhanced accessibility.

Maintained Excel database with quotas assigned to sales personnel and

update the database with actual sales on a monthly basis and provide

feedback to sales personnel.

Developed and maintained $ 50 million customer CEO Corporate Jet program

for product development and sales.

Conducted comprehensive market research for clients launching new products.

. Created and maintained magazine subscriptions and subscriber

mailing lists.

. Handled input of customer orders and shipping inquiries.

. Established and maintained highly confidential employee and client

files/records.

. Scheduled and organized client/employee telephone and videoconferences

(Webinar).

. Provided efficient and timely clerical support: i.e., typing, filing,

heavy phone handling, mail distribution, correspondence (both

confidential and client related).

. Handled all calendaring, appointment scheduling, travel arrangements and

expense reports for executives and team members.

. Experience teaching Microsoft Office Applications, Internet and

audio/video production for Elementary school children.

EMPLOYMENT HISTORY

2008 - Present Elementary Computer Technologist Helotes ES, Helotes, TX

2006 - 2007 EAA to VP, Director DDI, Pittsburgh,

PA

2004 - 2005 EAA to VP, General Manager Nielsen & Bainbridge, NJ

1997 - 1999 EAA to EVP, Private Client Group National City

Bank, OH

1996 - 1997 EAA to EVP, Director Deutsche Bank, NY, NY

1989 - 1996 EAA to VP, GM & Sales Director Storage Technology

Corp, NY

1985 - 1989 EAA to CEO & VP, Sales Director National Creative

Lines, NY

EDUCATION

Bachelor of Arts, Public Relations and Communications

- References available upon request-



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