Sales Technician

Winston H. Barnard III

***** **** *** ***** ****

Tacoma, WA 98445

Phone: 360-***-****

Mobile: 360-***-****

Email: ablcj1@r.postjobfree.com

Areas of Expertise

Exceptional customer relation's skills

Excellent verbal communication

Versatile and Adaptable, Reliable and Dependable

Microsoft Software and Hardware Trainer

Field Research and Data Processing

Wireless Smart phone and PDA Technician

Technical Skills

Microsoft Windows 98-Vista Ultimate

Microsoft Office 2000-Office Ultimate 2007

Apple OS 9-OS X Leopard OS

Microsoft Exchange Server and Outlook support

Active Directory Support Network, Components, & PC's

EDUCATION

1987-1992 Montgomery College

Rockville, MD

. AA Degree in Technical Arts & Sciences

1999-2000 Navy IC School

. Interior Communications/Electrician (Marine Electrician)

2001-2004 Olympic College

Bremerton, WA

. ATA Degree in Integrated Multimedia Technologies

EMPLOYMENT

Oct 2007-January 2009 The Eleven Agency - Microsoft REACH

Trainer/Windows Guru

.Windows Guru Mentor

.Vista Ultimate & Office 2007, Windows Mobile 6, Groove 2007 Trainer

.Retail Pre-Sales Tech Support & Training

.Field Reporting-Team Haven, Windows Remote Desktop

.Active Directory Support: Networking, Components, & PC's

.Microsoft Exchange Server & Outlook support

Sept 2005 - Sept 2007 WDS Global - Wireless Data Technician-

Tier III & IV

.Palm OS and Blackberry Smart phone Trainer & Support Technician

.Windows Mobile 6 Trainer & Support Technician

.RIM Server Setup & Support

.Remedy Ticketing System

.AT&T and Verizon Wireless Data Support Technician

.OTA Reprogramming and Support for CDMA, UMTS, and GSM

.Active Directory Support: Wireless/Wired Networking, Components, & PC's

.Microsoft Exchange Server & Outlook support, POP, IMAP, & MAPI

Aug 2004 - July 2005 IT Consultant - Zones, INC

.Sales and service of IT software and hardware for Business & Consumers

.Dual platform Mac & Windows support

.Sold to existing accounts, prospected new clients

.Microsoft CRM-Client Database and Ordering System

.Microsoft Exchange Server and email support as needed

. ZAC-Macromedia/Adobe FLEX GUI

Feb 2004 - May 2004 Sales/Technical Support -

eAnthology

.Sold and serviced existing customers, prospected new accounts daily

.Tier One Vendor of AV, Spy-Ware Remover, Firewall & Spam Blocker

.Pre-Sales Tech support

.Technical Support, online Chat Sales & Service

.Email set up and support: POP 3, IMAP, and MAPI

Jan 2004 - Mar 2004 Information Technology -

Olympic College (PT)

.Troubleshoot and Support Windows XP/2000 based computers and programs

.Helpdesk for students' of school computer policies

.Tracked usage, enforced proper etiquette in computer lab

Nov 2003- Jan 2004 Marine Electrician - Amsec,

LLC

.Fabricated and installed wire ways, bulkhead stuffing tubes

.Installed lighting, control, power, electronic, communication and

navigation systems

.Installed terminal boxes, controllers and switches

.Complied with rules of Puget Sound Shipyard and US Navy

.Secret Security Clearance

Jan 2002 - Aug 2003 Sales Manager- Gordon

Sound/Meatlocker Recording

.Contracted out for sound, lighting, audio, and electrical engineering

.Mobile recording, installation and repairs, inventory and pricing

.Sales and service to existing and acquired accounts

.Quick Books Pro. Accounts Receivable & Accounts Payable

.Data Entry, computer operator

.Microsoft Exchange & Outlook support

May1999 - Apr 2001 IC3 - U.S. Navy

.Electrician, maintenance/repair and service of Interior Communication

systems

.Installed lighting, control, power, electronic, communication and

navigation systems

.Complied with rules of Puget Sound Shipyard and US Navy

.Data Entry, computer operator

.Secret Security Clearance

Other Activities

1984-1988 Boy Scouts of America

2003-Present Olympic College-Integrated Multimedia Advisory Committee

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