Human Resources Customer Service

Alicia Rhine

***** ******

Detroit MI, *****

205-***-**** **********@*****.***

~ Objective ~

Seeking a position in Human Resources or a related field where I utilize my

education, business skills and classroom experiences.

~ Education ~

Bachelors of Science Degree in Human Resource Development

Oakland University - August 2006 - May 2010

* Minor in Labor and Employment Law Studies

* Human Resources Development G.P.A.: 3.7

* Member of Professional Human Resource Development Honor Society

* Member of Oakland County Employment Diversity Council

~ Related Course Projects ~

Designing a Training Program

* Designed an instruction and training program

Staffing Performance Evaluation and Interaction

* Designed a Recruitment Plan and helped create Job Analysis

Collective Bargaining/Disputes

* Negotiated contracts within teams

Employment Law

* Researched laws, policies & procedures for workplace handbook

Benefits & Compensation

* Formulated & designed a benefits and compensation package

~ Work History ~

Crossroads For Youth January

2010/April2010

Oxford MI,

Human Resources Intern

* Created a Internship Standard Manual for the organization

* Updated Sexual Harassment Training and Policy

* Assisted with the Recruiting Process

* Composed Feedback Evaluation Forms for trainers and assisted with

training

* Performed administrative duties/ Controlled front desk

Meijer January

2009/October2009

Waterford MI, 48328

Cashier

* Perform transactions that entailed collecting and distributing money.

* Assist multiple customers in a timely manner, and other daily

operation

Panera Bread June 2008/January

2009

Rochester Hills MI, 48309

Cashier/Food Preparation

* Trained incoming employees

* Assisted with transactions and attended to customers concerns

Value City Department Store May 2007

/May 2008

Livonia MI, 48152

Cashier/Customer Service

* Assist customers with questions and concerns.

* Perform Daily Transactions and promote store specials

~ Computer & Language Skills ~

* Microsoft Word, Excel, Access, PowerPoint, Internet and Email

Contact this candidate