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Customer Service Manager

Location:
Richfield, OH, 44286
Posted:
September 09, 2010

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Resume:

JENNA BALOGH

ablcbv@r.postjobfree.com

**** ******* **

Richfield, OH 44286

h 330-***-****

c 330-***-****

Education

Allegheny College Meadville,

PA

Bachelor of Science in Environmental Science, with a Minor in Studio Art

May 2008

Allegheny Alden Scholar 2006-2007

Recipient of the 2008 Kirby E. Kiefer Award for outstanding accomplishment

in the humanities by a geology or environmental science major

Research

Balogh, Jenna. Art work displayed in Allegheny College's Bowman, Penelec

and Megahan Galleries December 2006

Balogh, Jenna. 2007-2008 Senior Thesis. Conveying the Significance of

Conservation to the Public through Nature Photography.

Field Technique Experience gained through coursework

Environmental Research Methods- Soil sampling, lead testing, analysis, and

scientific paper writing

Environmental Problem Analysis- Research papers on controversial

environmental issues

Stream Ecology- Aquatic invertebrate sampling and identification, water

quality testing, habitat assessment, electro-fishing, analyzed data

Environmental Health, Justice and Development - Class wide investigation of

indoor air quality in low

income homes in the Meadville area, air testing using Multi-Gas Monitor

and Photoionization Detector,

survey development, data organization (Excel)

Conservation Biology - RAMAS EcoLab simulation program, Salamander census

sampling in forest

ponds

Photography- Advanced darkroom techniques, digital photography

Ecology- Life Tables, Population, Community

Geology- Topographic maps

Experience

Field Education Instructor, Teton Science School

Jackson, WY

Americorps Intern

June 2010-Aug 2010

*Teaching various youth, family, adult and conference groups about the

Greater Yellowstone Ecosystem and the sciences through placed based

education; focusing on citizenship, service and science education;

development of lesson plans and programs; logistic planning of events;

development and creation of legacy project; teaching outdoor skills to

youth

Natural Resource Management Intern, Antietam National Battlefield, Sharpsburg, MD Student Conservation Association,

National Park Service Aug 2008-Mar

2009

*Duties included monitoring and documenting park flora and wildlife;

opportunistic deer necropsy for chronic wasting disease testing; conducted

small mammal trapping and survey; operation of field cameras and equipment;

invasive and exotic vegetation removal (by hand and herbicide application);

reforestation of historic woodlots; erosion control of riparian zones;

trail rehabilitation; water monitoring and testing; data entry; research

and written summaries on various topics for Natural Resource Department;

general upkeep of park appearance

Interpreter, Akron Zoological Park

Akron, OH

May 2008- Aug

2008

*Conducted formal and informal zoo talks to the public; interpreted

conservation, wildlife and other topics to visitors; handled and cared for

education animals; performed animal enrichment; set up and guide birthday

parties and zoo tours; handled touch tank marine animals, conducted touch

tank preparation, and education talks; answered visitor questions; other

various tasks

Grounds Keeper, Bousson Environmental Research Reserve

Meadville, PA

June 2007-Aug

2007

*Maintained upkeep of research plots and ponds; monitored, marked and

maintained trails and landscaping

Volunteer, Wolf Creek Environmental Center

Medina, OH

May 2006-Aug

2006

*Assisted with outdoor environmental education programs for school groups

grades 2-4; assisted with setup, teaching and program development of Young

Naturalist Day Camps (ages 6-12), topics included orienteering, habitats,

and aquatic invertebrate identification

Volunteer, Hawk Ridge Bird Observatory

Duluth, MN

Fall 2006

*Week-long volunteer - Introduced to hawk trapping techniques; station set-

up, bow net and mist-net use, bait bird and pull techniques; handled

Northern Goshawks, Red-tailed hawks, Sharp-shinned hawks, Cooper's hawks,

Northern harriers, Saw-whet owls and Long-eared owls

Volunteer, Smithsonian Migratory Bird Center

Washington D.C.

Spring 2006

*Week-long volunteer on a graduate project on Gray catbirds in Washington

D.C.; assisted with mist-net set-up and take-down, bird extraction, and

bird banding; handled common eastern species; Carolina wren, Northern

cardinal and American robin

Work Experience________________________________________________________

Wrangler/ Guide Interpreter

Grand Teton National Park, WY

May 2009- Aug

2009

*Provided full care for 15 horses, led scenic trail rides in the Teton

Mountains for guests of a 4 star resort; interpreted natural history,

environmental issues, land features and native wildlife to guests; booked

and planned trail rides

Head Coach, Revere High School Girls Lacrosse

Richfield, OH

Mar 2009- Jan

2010

*Varsity Head Coach, oversees girls program; teach lacrosse skills, fitness

and sport techniques; planning and executing practices; scheduling events

with other coaches and organizations; managing coaching staff

Floral Designer, Countryside Florist

Richfield, OH

Fall 2002-

May 2010

*Completing needed floral tasks and general business management tasks;

customer service; took in store orders and phone orders; Floral design and

arrangement; home decorating and store layout design

Allegheny College Athletic Center

Meadville, PA

Sept 2006-April 2008

*Greeted and admitted gym members; conducted facility checks; equipment

upkeep; customer service; court scheduling; closing tasks

Activities

Allegheny College Experimental Learning Seminar, New Zealand

May 2007-June 2007

*Selected to attend experimental learning travel seminar; studied the Maori

culture, Kiwi culture, colonization and landscape of New Zealand

Allegheny College Lacrosse Team Fall 2004-

Spring 2008

*Varsity team member for four years; active team leader

Allegheny College "Service Through Sports" House

Spring 2006-May 2007

*Created new special interest house; 06-07 academic year; collected used

sporting equipment for underprivileged area youth; organized and sponsored

events

Allegheny College Peer Leader

Aug 2005- Dec 2005

*Training seminars, assisted Freshman Orientation and college transitioning

problems, created class schedules for incoming freshman; attended their

freshman seminar class all semester, aided in discussions and conducted an

independent study on Suburban Sprawl

Reference Contacts______________________________________________ ________

Joe Petrick

Jackson Campus Educational Programs Coordinator (Supervisor)

Teton Science School

Jackson, WY 83001

Phone: 307- 733-1313

E-mail- ablcbv@r.postjobfree.com

Joe Calzarette (Former

Boss/supervisor)

Natural Resource Manager

Antietam National Battlefield

Sharpsburg, MD 21782

Phone: 301-***-****

E-mail: ablcbv@r.postjobfree.com

Eric Pallant, Ph. D. (Former Advisor and

Professor)

Professor of Environmental Science

Allegheny College

Meadville, PA 16335

Phone: 814-***-****

E-mail: ablcbv@r.postjobfree.com

Deb Brady (Former Supervisor)

Education Specialist

Akron Zoological Park

Akron, OH 44307

Phone: 330-***-****

E-mail: ablcbv@r.postjobfree.com



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