Management Administrative Assistant
Resume:
Mary L. Stewart
**** * ***** *** ***, #****, Grand Prairie, TX 75050
*****.*******@*******.***
EXPERIENCE
Office of the Attorney General - Child Support Dates
Employed: 10/2008-Present
2301 Avenue J, Ste 102, Arlington, TX 76006 Supervisor:
Priscilla Rodriguez, Regional Admin
Telephone Contact: 817-***-**** Title:
Executive Assistant
Left? Currently Employed
Substantial knowledge of administrative or program principles,
concepts, policies, and objectives; proofreading recruitment
documents; coordinating formal recruitment and/or placement meetings;
assisting individuals in completing their employment applications or
related forms; requesting employment history information from previous
employers; using computers and software programs to extract, revise or
sort recruitment and/or placement information from files, records, or
databases; processing basic personnel actions, pay and benefit
transactions for positions in a variety of common pay plans and
appointments with differing entitlements, using computers and software
programs to extract, revise or sort information from files, records,
or databases; assist with acquisition of criminal background
investigations for hiring purposes; providing work in support of
employee guidance and consultation to agency employees; assisting and
providing basic information to employees seeking general information
concerning retirement, life insurance, health benefits; answering
inquiries concerning merit promotion procedures, procedures for
reinstatement or transfer to another state agencies, and job vacancies
for which applications are being accepted; processing complex
personnel action requests that involve unusual conditions or require
deviation from standard procedures; evaluating the adequacy of facts
in accordance with established procedures and precedents for
processing cases involving employee benefits; explaining options
available to the employee based upon analysis of individual
circumstances; reviewing HR documents for completeness and to ensure
the presence of signatures, dates and attachments; verifying
employment information; providing general information concerning HR
processes and procedures, and referring inquiries about specific HR
issues or actions to the appropriate specialist; and obtaining HR
information and maintaining HR files and listings; developing plans
and schedules, estimating- resource requirements, defining- milestones
and deliverables, monitoring activities, and evaluating and reporting
on accomplishments to effectively manage assigned projects; analyzing
and evaluating information, and providing a solution; and performing
financial and acquisition data collection/analysis.
Federal Census Bureau Dates Employed:
04/2010 - 06/2010
309 Duncanville, Rd, Dallas, TX Supervisor:
Shameka Ethridge, Field Supervisor
Telephone Contact: 469-***-**** Title: Crew
Leader
Left? Temporary Assignment
Responsible for the supervision of two (2) crew leader assistants and
thirteen (13) census enumerators and their daily functions during the
biennial project. Process enumerators into federal work appointments,
process weekly payroll, case reviews, training of enumerators, work
observations, work hours tracking and performance, and distribution of
work assignments.
San Antonio Police Department Dates
Employed: 01/2008-10/2008
214 W. Nueva, San Antonio, TX 78207 Supervisor:
Rose Mary Flammia, Captain
Telephone Contact: 210-***-**** Title:
Records Unit Supervisor
Left? Relocated
Provided supervision over fifty-two (52) technical and clerical staff;
direct, coordinate, prioritize and supervise work assignments;
monitored daily unit operations; coordinated personnel management
administration; initiated personnel requisitions; conducted interviews
and selected qualified personnel for hire; prepared documentation for
disciplinary actions; prepared and monitored payroll administration;
and interpreted City policies, procedures, laws and regulations;
prepare budgetary proposals; reviewed and monitored expenditures;
processed all accounts payable; coordinated purchases of equipment,
supplies, and services; researched, compiled and analyzed data for
special projects and reports; developed, organized and overseen
filing systems; responded to and resolved difficult and sensitive
citizen inquiries and complaints; set unit priorities; maintained
confidential data and information; and, established and maintained
cooperative working relationships with those contacted in the course
of work including City officials, management staff, employees, and the
general public; gathering and analyzing of various types of data from
Federal, state, local and public agencies. Establishing and
maintaining warrant files; and utilized a variety of law enforcement
related databases to obtain, monitored and updated appropriate
information for investigations.
San Antonio Police Department Dates
Employed: 06/1999-01/2008
214 W. Nueva, San Antonio, TX 78207 Supervisor:
Jerry Pittman, Assistant Chief
Telephone Contact: 210-***-**** Title:
Administrative Assistant
Left? Promoted within Organization
Provided assistance to the Deputy Chief of Police on the
Administrative level which consists of 3 sections under his/her
command by monitoring the day-to-day operations of the assigned
division; responsible for assisting with developing, routing,
proofreading, editing, and formatting of correspondence for submittal
to upper management, City offices, and City officials;
prepare/review/edit/authorize payroll sheets, petty cash vouchers,
purchase requests, purchase requisitions and requests for payment;
maintain employee personnel files; review and prepare personnel
requests and forms; retrieve, format and distribute information via
computer system; management of multi-task projects and programs;
proficiently utilize all computer based programs; review incoming work
from offices under our command for work accuracy; prepares
documentation for disciplinary actions, prepare and monitor employee
payroll administration; interprets City policies, procedures, laws and
regulations in response to inquiries and complaints; refer inquiries
as appropriate; serve one of the departmental EEO Counselors;
research, compile, analyze data for special projects and various
reports; respond to difficult and sensitive inquiries and complaints
from staff; coordinate travel arrangements for divisional staff;
processes travel vouchers and travel authorizations; organize, develop
and maintain manual and electronic filing systems; order, maintain,
distribute and route incoming and outgoing correspondence, and office
supplies; oversee and/or train sections Administrative staff; and
ensure all levels of correspondence is correctly formatted, edited and
disseminated; knowledge of a substantial body of administrative or
program principles, concepts, policies, and objectives; performed a
full range of administrative and management program activities for an
organization; developed plans and schedules, estimating- resource
requirements, defining- milestones and deliverables, monitoring
activities, and evaluating and reporting on accomplishments to
effectively manage assigned projects; analyzed and evaluated
information, and providing a solution; and performed financial and
acquisition data collection/analysis.
EDUCATION
Wayland Baptist University Bachelors of Science,
Occupational Education
Completed: November 2007 Specialization: Human
Resource Management & Business Administration
Conferred: February 2008
Wayland Baptist University Masters in Public
Administration
Completed: August 2010 Specialization: Public
Administration & Business Administration
Conferred: Will confer February 2011
SKILLS
Fluent in All Microsoft Applications Adobe Acrobat
Windows Media Player
Business Management & Administration EEO Training
Budget Maintenance & Expenditures Administrative Supervision &
Procedures TCIS/NCIS Certified Public Notary Certified
Customer/Public Relations Records Management
Internet Applications
Volunteerism w/Youth Programs Purchasing
Employee Payroll Conference Coordinating
Data Entry Bookkeeping Administrative
support experience Problem solving skills Office
Automation
Administration & Office Etiquette Travel Planning
Accounting Principles
SUBSTANTIAL TRAINING
Organizational Ethics, Critical Thinking, EEO Counselor Training,
Communications Techniques, and Business Math; COSA Wellness
Coordinator; Records Management Systems; COSA Supervisory Training
Classes; Texas Attorney General Open Records Request and Public
Information Act Training; COSA Records Retention and Destruction
Training; Franklyn Covey's 7 Habits of Highly Effective People;
Interviewing for Top Talent; Franklyn Covey's Great People, Great
Leaders; and Verbal Judo.
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