Medical Customer Service

Sheryll Alcantra

**** *** ***** ***** ***. *** . San Jose, CA 95136 .408-***-****/(408)972-

2901

***********@*****.***

OBJECTIVE: Medical Assisting

PROFESSIONAL SUMMARY: Two years of providing excellent patient care in a

medical environment and urgent care clinic. A recent Heald Graduate with

an AAS Degree in Medical Assisting. Perfect attendance and earned a 4.0

GPA. Completed a successful MA externship at Samaritan San Jose Medical

Group. Responsibilities included chart preparation, vital signs, gather

patient history and chief complaint, phlebotomy, administer injection and

medication to patients, medical records, perform EKG/ECG on patients, call

patient's prescription, and specimen collection and processing. HIPAA and

CPR certified. A professional that is dependable, conscientious,

confidential, self-motivated, detail oriented, able to prioritize and reach

objectives; able to work independently without close supervision and

successful as a team.

EDUCATION:

Heald College, Milpitas, California

Associate in Applied Science Degree in Medical Assisting

Grad Date: July 2, 2009

Dean's List GPA: 4.0

Certified in Direct Support Professional 9/20/2005

University of City of Manila, Manila, Philippines

Bachelor of Science in Chemistry

Grad Date: April 09, 2001

SKILLS: Administrative Skills:

Clinical Skills:

. Medical Terminology

.Obtaining/charting vital signs

. Medical Billing and Coding .Clinic/Laboratory

safety awareness

(OSHA)

. Medical Records .Phlebotomy

. Medical Transcription .Specimen collection/

processing

. Patient Registration & Scheduling .Minor Exam Tray

Preparation

. MS Word/Excel/MS Office .Administer injections

PROFESSIONAL EXPERIENCE:

Carlton Plaza of San Jose, San Jose Ca currently

employed

Personal Care staff

Assist residents with daily personal hygiene and escort them

with their

daily activities.

Saratoga Medical Clinic, San Jose Ca 08/31/09

to 10/31/09

Medical Assistant

Room patient, check vital signs, administer injections and

medications to patients, phlebotomy, minor surgery assistance,

urinalysis, specimen collection and processing, medical records,

and call patient's prescription.

San Jose Medical Group, Samaritan Dr. CA 04/15/09 to

05/27/09

Medical Assisting Externship

Room the patient, vital signs, injections, EKG, urinalysis,

sterilization,

Specimen collection/processing, charting, call in patient's

prescriptions.

Richards Manor, San Jose CA

07/05 to 05/07

Direct Support Professional

Administer medications to patients; Supervise patients during

social activities; Document progress notes of patients; Assist

and supervise patients with their personal hygiene and daily

activities

United Laboratories, Manila, Philippines

10/04 to 05/05

Product merchandiser

Product promotion; Product inventory

Ceramic Plaza Inc., Makati City Philippines

06/04 to 09/04

Human Resource personnel

. Customer service

Contact this candidate