MEDRAD Service Return Process Instructions:
*) From the internet go to
https://www.campusship.ups.com/login/medradservice
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2) From here you will be directed to the UPS CampusShip web-site.
. Enter User ID = MEDRAD.SVC
. Enter Password = RETURN
. Click Log In
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3) From here Use the first drop down under "Ship To: My UPS Address Book"
field.
. Select your name
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4) After selecting your name do not change any information in the fields
listed below.
. Shipper:
. Ship From:
. Payment Information:
. Service :
. Packaging:
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5) Next Enter In the Following.
. Package Weight
. Cost center/name
. RGA # (If unknown, enter reason for return. Field cannot be left
blank)
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6) Next use the drop down under "Return Service:"
. Select "Electronic Return Label"
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7) After entering your data and selecting "Electronic Return Label"
. In this field Enter a generic description of the material you
are shipping.
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8) Confirm your entered information and click "Ship Now".
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9) From here you will be taken to another confirmation screen. Here you
will need to confirm your email address or enter the email where you
would like the shipping label to be sent.
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10) Scroll this page down and check your return data one last time and
click "Ship Now".
. DO NOT check mark the field titled "Set these shipment settings
as my preferences."
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11) If you would like you can print a receipt for your records. If not
click on "Logout"
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14) With in moments you or the email you have entered will receive the
shipping label via email to print off. To do so open the UPS Label
Delivery email and click on "Retrieve Your UPS Return Label".
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15) After Clicking on "Retrieve Your UPS Return Label" please print the
label from your browser and attach to your package.
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