Customer Service Manager
Resume:
Jeffrey Gordon Ballard
Greensboro, NC 27403
ablca4@r.postjobfree.com
Experience
Manager
Jan-2014 - Present (Timber Creek Apartments)
Assistant Manager / Leasing Agent
Sep-2012 - Present (Madison Woods Apartments)
Brown Investment Properties, Greensboro, NC
. Market apartments for three complexes (250-units in total) through
various media outlets
. Handle lease agreements for new and existing tenants
. Facilitate outgoing tenants through inspections, lease closures,
repairs, and other areas
. Coordinate vendor activity towards maintenance of properties
. Process and record rental payments
Real Estate Agent and Broker
Apr-2010 - Sep-2012
Wilkinson Triad Realty, Greensboro, NC
. Licensed Real Estate Agent and Broker
. Act as listing and purchasing agent for clients in the Greensboro Triad
area
. Obtained repeat business through client base relationship growth
. Market to potential clients through several media outlets
. Assist corporate relocation clients with their moving processes
Real Estate Agent
Aug-2005 - Apr-2010
Keller Williams Realty, Greensboro, NC
. Achieved Keller Williams Million Dollar Producer level
Sales Associate
Mar-1997 - Apr-2005
Verizon Wireless, Greensboro, NC
. Built, maintained and increased a strong client base in a competitive
market place
. Provided excellent customer service to acquire future referral business
. Received numerous awards for above-quota achievement
. Set up monthly schedules for up to 22 employees
. Managed inventory of phones, accessories and other equipment
Education
Bachelor of Arts - Economics (1994)
University of Tennessee
Knoxville, Tennessee
Certifications
North Carolina Association of Realtors Broker's Certification (2007)
Awards
Architectural Salvage of Greensboro Volunteer of the Year (2006)
Eagle Scout
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