*** *. **** *** *** ****

Harlingen, Texas *****-2550

215-***-**** ablc53@r.postjobfree.com

FERNANDO J. GROU

OBJECTIVE_____________________________________________________________________________________

To secure a challenging professional position where proven abilities, work experience will contribute to

company growth and profitability

WORK OF EXPERIENCE

___________________________________________________________________________

1991 – 2009 Bernola Tailor Shoppe Inc. Ardmore, Pa

Owner and Sales Manager

• Greeted customers.

• Scheduled daily work for 3 to 5 employee’s and oversaw employee’s output for quality.

• Assisted and advised customers on the products available for purchases or rentals.

• Took complete measurements of each person for rentals or custom orders.

• Placed merchandise orders with manufactures and followed up when items were not received.

• Called customers if items were not available and advised on the changes available.

• Checked inventory monthly, and re-order new inventory to replenish stock.

• Organized and set up store window and floor displays.

• Created prices and markup profit margins.

• Answered telephones, made appointments for fittings and picked up merchandise.

• Placed credit card sales in the terminal and operated cash register.

• Ran daily reports, balanced credit card reports to sales orders.

• Created bills to charge customers accounts and retail accounts using Microsoft Excel.

• Made bank deposits and balanced account books by using QuickBooks software.

• Created advertisements for newspapers ads using Microsoft Publisher.

• Maintain a mailing list of customer’s information using Microsoft Access.

• Packed and shipped customer orders using UPS and FedEx.

• 18 years of experience of inside sales.

• 18 years of experience with customer service, face to face and on the phone.

• 18 years of money handling on high volume.

• 26 years of experience in bookkeeping computerized system and manual.

WORK OF EXPERIENCE _____________________________________________________________________

1976 – 1991 Sears Roebuck & Co Philadelphia, Pa.

Data Entry operator 1976 to 1977

• Entered and proofed read 2000 to 4000 records daily.

• Supervised and Scheduled daily work to be imputed.

• Oversaw quality output.

WORK OF EXPERIENCE

___________________________________________________________________________

Jr. Bookkeeper 1977 to 1989

• Balance daily work sheets, using a 10 key calculator.

• Posted and balance ledgers.

• Imputed fall out sales on a cash register to recharged customers.

• Imputed daily reports and monthly reports to a computer.

• Balance monthly reports manually and computerized systems.

Computer operator 1989 to 1990

• Worked different shifts.

• Used IBM 4220, 4245, 3800, 6100 printers and ran the microfiche printer.

Collection agent 1990 to 1991

• Called delinquent customer with accounts over 30 days overdue.

• Sent delinquent customer a notice of payment due.

• Updated customer accounts and telephone conversation to a computer.

EDUCATION______________________________________________________________________________________

_

McCall School Philadelphia, Pa

Special Education English First Language

Northeast Business School Philadelphia, Pa

Data entry operator Graduated with a Diploma

Northeast High School Philadelphia, Pa

High school Diploma or GED

COMPUTER SKILLS_______________________________________________________________________________

• Accounting Software QuickBooks

• Spreadsheet Software Microsoft Excel

• Word Processing Software Microsoft Word

• Creating newspaper ads Microsoft Publisher

• Internet browser Internet Explorer, Firefox.

• Mailing List Systems Microsoft Access

• Peripheral devises scanners, printers, fax machines, 10 Key calculators, Windows98, Windows XP and

Windows Vista.

FERNANDO J. GROU 905 N.LOOP 499 APT 1126 HARLINGEN, TX 78550 215-***-****) ablc53@r.postjobfree.com

EXTRACURRICULAR

ACTIVITIES____________________________________________________________________

As a member of A.G. Maranatha, I was the manager of mailing department were my responsibilities for imputing,

updating and mailing 3 thousand names every 6 months, using Microsoft Access software. I was the founder and

manager of a book store and ran where profits were donated to mission fields. Also, I was a Co- founder of church

weekly bulletin, using Microsoft Publishers software, and I was second treasury secretary for 10 years.

I also like to cook, going to church, travel, walks on the beach.

SPECIAL AWARDS_______________________________________________________________________________

1999- 2009 I received the best of the Main Line for the category of Tailor and Tuxedo Rental

LANGUAGES___________________________________________________________________________________

ENGLISH READ, WRITE, SPEAK

PORTUGUESE READ, WRITE, SPEAK

SPANISH READ, - SPEAK

REFERENCES__________________________________________________________________________________

REFERENCES ARE AVAILABLE ON REQUEST

FERNANDO J. GROU 905 N.LOOP 499 APT 1126 HARLINGEN, TX 78550 215-***-****) ablc53@r.postjobfree.com

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