Customer Service Administrative Assistant
Resume:
Orlando, FL *****
ablc0t@r.postjobfree.com
Zaina Hamdan
Objective To obtain a position within the hospitality industry
in which I can gain the responsibility to be
productive, energetic, loyal and successful.
Work Experience White House Black Market, Orlando, FL
October 2008-August 2009
Sales Associate
Managed upset customers, conflicts and challenging
situations
Worked in teams and in a self directed environment
Handled register and merchandise
Metro One Telecommunications, Orlando, FL
June 2005- May 2008
Operator/Supervisor
Handled an average of 300 calls per day
Helped company attain one of the highest customer
service ratings
Delivered many types of enhance services to the
callers
H & H Corporation, Orlando, FL
July 2002- April 2005
Administrative Assistant
Handled daily activities using Microsoft Office Suite
Processed calls concerning clients/customer service
issues
Delivered outstanding service, great interpersonal
skills and build long- term loyalty
Event/Volunteer Dew Tour, Orlando, FL
Experience October 2008
Superbowl Tampa, FL
Februrary 2009
East West Shrine Game Orlando, FL
January 2010
Education August 2007- May 2009 University of Central Florida
Orlando, Florida
Bachelors of Science, Event Management
August 2004- April 2007 Valencia Community College
Orlando, Florida
Associates Degree, General Studies
Skills/Abilities Proficient in Arabic
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