Customer Service Sales

TARI BRELSFORD

*** ***** *****, ** *** **

Waukee, Iowa 50263

515-***-****

**********@***.***

OBJECTIVE

Position utilizing organizational, customer service, and administrative skills.

SKILLS SUMMARY

• Business student works well independently and with deadlines, gives exceptional attention to details, and is a

valuable team player.

• Over ten years Customer Service Experience.

• Maintain high standards of integrity, a strong work ethic, and dependability.

• Excellent Telephone Etiquette.

• Proficient in Microsoft Word and Excel, with 47 wpm Keyboarding Skills.

EDUCATION

AIB College of Business, Des Moines, Iowa

Associate of Business Degree, February 2008

Major: Business Administration and Leadership

Des Moines Area Community College, Ankeny, Iowa

Medical Office Technology, August 1993 – December 1995

EXPERIENCE

J.C. Penney Home Store, Clive, Iowa January 1996 – Present

Part-Time Sales Associate

• Serve customers’ wants and needs.

• Prepare store signage and displays for upcoming sales promotions.

• Perform sales and merchandising responsibilities.

• Operate cash terminal to record customer sales and transactions.

• Provide personal customer service in assisting with customer purchases.

Remedy Intelligent Staffing, West Des Moines, Iowa April 2003 – June 2004

General Office, Wells Fargo Home Mortgage

• Entered data into a database for home equity and lines of credit.

General Office, Wells Fargo Home Equity

• Distributed faxes to respective loan closers.

• Faxed documents for loan closers.

• Photocopied documents for loan closers.

Continental Western Insurance Company, Urbandale, Iowa January 1997 – December 2002

Policy Typist

• Proofed policies to ensure they were typed accurately and correctly.

• Prepared certified cancellation letters for issuance to clients.

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