Leighana Hosford
Columbus, OH 43202
********@******.**********.***
Objective To utilize my communication and organizational skills in a
professional setting by being a thorough and effective
customer advocate.
Education Cedarville University
Cedarville, OH
May 2007 Bachelor of Arts Middle Childhood Education
Concentrations in Language Arts and Social Studies, GPA
3.5
Graduated with Honors
Experience
01/09-05/10 Nationwide Insurance
Dublin, OH
o Assisted policyholders and agents alike by answering
questions regarding personal lines of insurance
o Successfully acted as an advocate for policyholders
by informing them of coverage options and answering
billing questions
08/08-12/08 Macy's, Inc.
Dublin, OH
o Interacted with customers by inquiring of their
needs and explaining
product knowledge
o Effectively reached sales goals
09/07-07/08 J Crew
Jeffersonville, OH
o Attended to customers in the fitting room
o Efficiently operated cash register
10/07-06/08 Williams-Sonoma
Jeffersonville, OH
o Used creative and imaginative ways to merchandise
products in an attractive manner
o Inquired of customers' needs and shared product
knowledge
05/07-07/07 Tessy Plastics
Elbridge, NY
o Operated mold injection machine
o Cleaned and organized parts
10/06-12/06 McKinley Elementary
Xenia, OH
o Taught 20 students reading, writing, literature, and
social studies
o Developed pertinent lesson plans to creatively engage
students
Activities Children's Church volunteer, elementary tutoring
volunteer, Flute Choir
References Available upon request