Customer Service Manager
Resume:
L ORI LONGMORE
Pittsburgh, PA 15234
**** *** *** ***** * igh School
Woodland H ills
**** – 1986 Forbes Road East Area Vocational Technical
School
Certificate Health Assisting
A natomy and Physiology, medical terminology, etc.
1987 – 1991 County of Allegheny
102 County Office Building
542 Forbes Avenue Room 102
Pittsburgh PA 15219
John L. Day
Secretary to Director, poll election results for Primary
Election, multi-line phone, customer service Civil
Service Commission, large scale testing for Deputy Sheriff,
Police Officer, Fire Fighter
1991 – 1989 Port Authority of Allegheny County
345 6th Avenue
Pittsburgh PA 15222-2541
Jan Blahut
Secretary Marketing Manager and staff, Employment customer
Service, accept applications for employment, typing, multi-phone
Answering selling dist ributing bus pass to public at Service Center,
Jan 1991-
June 1991 UPMC Montifore Hospital
Comprehensive Lung Center
Temporary Front Desk Receptionist
Lois Dilling
Meet and greet patients, schedule appointments, multi-line
Phone, medical dictation, interaction with doctors
1991 – 1997 SMG Corporate Services
Mellon Arena/Consol Center
Events Center
Customer service, meet and greet patrons, escort to seat, give
D irection through building
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