Project Management

Thomas J. Sullivan

*N*** Elmwood St. Winfield Ill. 60190 ablbtz@r.postjobfree.com 630-***-****

Linked In: http://www.linkedin.com/in/thomassullivan

Information Technology Project Leader

Strategic thinker who, by leading matrixed teams, reduces wasted time and money in the execution of IT projects.

Exceptional inter-personal and communication skills ensures alignment of IT resources and business priorities.

Expertise in composing detailed project plans, and reports provides a workable roadmap and concise information to

stakeholders. Business process analysis, and process reengineering adds efficiency to your organization. Gained

reputation as a leader who worked to remove obstacles from the path of the technical staff.

Professional Skill Set

• Customer Relationship Building & Management

• Facilitate customer needs assessments, requirements gathering, data management, and documenting to

ensure clear client project visions

• Evaluating, developing and managing sustainable and transferable process improvements and value

creation

• Superior organizational skills, dedication to detail, and experience managing the schedule, quality and

reporting of multiple projects

• Exceptional verbal and written communication skills.

• Scope definition, project planning, cost estimating authoring & development, and coordination of people

and resources

• Change Management

• Risk Management, Mitigation Planning, and issue escalation as necessary

• Meeting facilitating, meeting minute and issue log documenting, posting, and distributing

• Demonstrated leadership ability and teamwork.

• Project Contributor; performing multiple roles and responsibilities, either as a leader or a contributor.

• Share project management skills with newer PM’s enhancing team members personal development through

mentoring

Summary of Career Experience

Vanco US 2007 to 2008. British telecommunications Virtual Network Operator with customers in 230 countries

and territories in the world; managing networks for clients in 161 countries. Assumed control of a project with zero

results, one year into it’s execution and brought it to 68% completion. Developed a project plan, and coordinated

global project resources, customer, and telecom vendors over multiple locations. Led and participated in cross

functional project teams to complete site installations. Managed approved changes to the project and adjusted the

plan accordingly. Communicated project status weekly publishing and posting meeting minutes and status

documents to internal team and customer.

Computer Science Corporation 2003 to 2007. An information technology (IT) and business services company.

Managed cross functional infrastructure technical teams in performing functional analysis to identify and document

client requirements for multiple networking and network infrastructure projects. Authored statement of work,

generated and managed detailed customer-centric project plans; developed and maintained timelines and cost

budgets. Implemented solutions and monitoring project progress against project plan. Kept management, other team

members and other departmental employees aware of obstacles and status changes in a timely manner.

Facilitated weekly meetings with both client and project teams; smoothly directing any change of plans.

Worked within the Project Management Office to evaluate and update the PM process/training manual to drive

process effectiveness and efficiency and prevent reinventing the wheel.

Motorola 1996 – 2003

An American, multinational, telecommunications company.

Planned and executed small to large personnel relocation projects. Created the data gathering matrix form and the

process for its use. Utilized same to document the details of client’s relocation relative to their IT and telecom

needs. Lead and trained a 12-person desktop network support team.

Developed a process for the repeatable and constant inventory of corporate IT assets.

Inside Salesman, Avsco 1992-1996

Managed incoming calls from customers and assisted them in purchasing aircraft parts. Assisted back office when

required. Trained new salesmen.

Tools I have proficiency in:

• Microsoft Excel

• Microsoft Power Point

• Microsoft Project

• Microsoft Word

Education:

Southern Illinois University, Carbondale, Ill.

Bachelors Degree; - Technical Business Management.

Associates of Applied Sciences Degree; - Aviation Technology.

A&P Mechanics Licenses. Private Pilot’s License.

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