Customer Service Manager

Carolyn King

**** ******* ****** ** ***** Rapids IA 52402, 319-***-****

,ablbrd@r.postjobfree.com

Experience Sr Service Account Specialist

****-**** ******** *******, ***** Rapids IA 52498

Worked with other departments in order to achieve

sales goals and increase our customer base.

Processing and providing CASP quotes based on

customers' aircraft specific configuration.

Providing program performance tracking and analysis

as required.

Proceeded orders per customer PO and contract.

Kept an inventory of raw materials and finished

goods at a level to maintain business operations.

Switchboard Operator

1994-1996 TAB Answer Network Santa, Ana, CA

Took messages that usually involves the name,

phone number and nature of the call

Implemented customer requirements

Deliver messages to customer via a varied message

delivery process.

Provided services to the medical community include

customizing services for physician offices, medical

labs, physician groups and a variety of other

specialized medical applications

Acted as a receptionist and full virtual call

center office with customer service, ordering and

task processing

Front Office Manager

1989-1992 Dental Net Inc.,Tucson, AZ

Oversaw the entire Front Office, greeted patients,

scheduled appointments maintaining assigned

accounts to within acceptable aging limits. Review,

verify, obtain and/or correct patient demographics,

insurance information and eligibility for coverage.

Education University of Phoenix, Phoenix, AZ

2006-2009

B.A., Business Administration and Communication

Dean's List with a GPA of 3.45

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