Administrative Assistant Customer Service

OBJECTIVE: Administrative Assistant

HIGHLIGHTS OF QUALIFICATIONS

> 25 yrs. combined customer service experience.

> Computer Literate (Degree in Software applications).

> Excellent communication and customer service skills.

> Strong organizational and problem solving skills.

> Experienced in news writing.

> Ability to prioritize and complete multiple tasks.

> Ability to work as part of a team or independently.

> Enthusiastic, charismatic, hard working employee.

> 6 mos. reporting and investigation

RELEVANT EXPERIENCE

Knowledge of MS Word, Excel, Access, PowerPoint, Outlook. Experienced in

public speaking and presentations. Office skills include typing 56 wpm,

filing, money management, copy/ fax machines and answering multi-line

telephone. Experienced working with all types of people. Resolved customer

complaints and concerns. Conducted inventory and ordering functions.

Maintained a clean, safe, orderly work environment. Experienced in basic

switchboard operations. Experienced in recruitment, training and

supervising. Experienced with payroll and workmen's compensation paper work

and making travel orders.

WORK EXPERIENCE

Admin Aisst. United States Census Bureau, Salinas, CA

2010-2010

Admin Asst. (Seasonal) Salinas Airshow, Salinas, CA

2005-2009

IT Call Center / Spherion, Salinas, CA 2008-

2008

Data entry

Kettle Driver (Seasonal) Salvation Army, Salinas, CA 2007-

2007

Fraud Clerk Asst. Spherion, Monterey, CA 2005-

2005

Retail Clerk (H/t) Macy's, Monterey, CA

2004-2005

Updates Clerk/ Kelly Services

Switch board CTB/McGraw-Hill, Monterey, CA

2003-2005

News Reporter South County Newspapers, King City, CA. 2002-2003

Instructional Lab Aide Rose Ferrero Elementary School, Soledad, CA. 2001-

2002

EDUCATION

Monterey Peninsula College, Monterey, CA- AS Degree in Software

Applications

Attention: Human Resources

Re: Administrative Assistant

Dear Human Resources,

I am submitting my resume for the Administrative Assistant. I am very

interested in this position and feel that my work history supports

comparable experience.

Upon request I would be glad to provide you with references. Please know

that for my last job as an Administrative Assistant for the U.S. Census

Bureau 2010 Operation, required a full FBI clearance, so background checks

are no problem.

I look forward to hearing from you. If you need additional information,

please feel free to contact me during the daytime or evening hours at 831-

320-5465 / 719-***-****.

Thank you for your consideration.

Sincerely,

Kim Riley

Contact this candidate