Customer Service Assistant

Jill Shaffer

** ******** *****

Georgetown, OH 45121

Home: 937-***-****

Cell: 859-***-****

*************@***.***

OBJECTIVE:

. A position in media arts with an opportunity for challenge and

personal growth.

ACCOMPLISHMENTS:

. Experience coordinating and implementing marketing and ad campaigns

for multi-location retail company.

. Experience photographing products and editing images for

advertisements, brochures, newsletters and websites.

. Experience writing news releases, designing and copywriting brochures

and advertisements, writing and producing website content, and writing

and designing technical and policy manuals.

. Experience working on tight deadline schedules and making decisions

under pressure.

. Experience working with executive management on budgeting, ordering

product, troubleshooting computer issues, training employees, and

coordinating meetings.

TECHNICAL SKILLS:

. Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Outlook,

Photoshop, Quark Express and basic html.

. Extensive knowledge of digital photography, photo editing, graphic

design principles and grammar and style rules.

. Highly motivated with strong customer service, organizational, time

management and communication skills.

WORK HISTORY:

. Marketing and Training Coordinator

Kibler Lumber, Mt. Orab, Ohio

April 2002 - present

. Library Assistant

The Brown County Public Library, Mt. Orab, Ohio

September 1999 - December 2000

. Assistant Managing Editor

The Times-Gazette, Hillsboro, Ohio

August 1996 - April 1998

EDUCATION

. Ohio University E.W. Scripps School of Journalism, Athens, Ohio

Bachelor of Science Journalism (BSJ) Cum Laude

References Available Upon Request.

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