Customer Service Sales

KAREN L. BARNES

***** ******* *****

BAKERSFIELD, CA 93314

HM: 661-***-****

CELL: 661-***-****

*******@*****.***

Professional Summary

Office professional, well experienced with progressively more challenging

assignments. Strong computer skills in applications including, Word

processing, spreadsheets, database, graphics and accounting. I'm capable of

rapidly learning new assignments involving decision making, organization of

data, customer service, working cross-functionally with others and

prioritizing responsibilities. Responsible and reliable; work quickly and

accurately. Ability to multi-task while maintaining an upbeat and

professional demeanor. Ability to thrive in a fast-paced, results-oriented

environment and the adaptability to quickly come up to full speed in a new

environment. Most importantly I have a great attitude and willing to learn

anything.

Work History

2006-2010 Lennar Homes of

California, Inc; Bakersfield, CA

Coordinator & Assistant to Division President and Sales team

. Duties include: Processing purchase contracts, preparing all sales

reports and inventory spreadsheets. Coordinating with division

president, outside Lenders, Title, Real Estate agents, and buyers.

. Promoted from Escrow Coordinator to Escrow manager; responsible for 5

employees; insuring all contracts and reports by my department meet

quality standards for timeliness, clarity and accuracy.

. Closings forecasting and evaluation of new and existing products.

. Developed automated document requirement for department, which users

could easily process purchase agreement improving the time spent on

purchase contracts from 40 min to 20 min for each contract.

. More than 5 years of experience in the field with in-depth knowledge

of legal assisting, business, banking and real estate.

. Excellent in clerical duties, customer service skills and

communication skills.

2004-2006 Alliance Title

Company; Bakersfield, CA

Administrative/Marketing Assistant

. Duties Include: Assisting Marketing team with advertising, organizing

events and parties, and assisted vice president with all

sales/closings reports. Maintained all files, produced daily reports

of all sales and closing activity,

. Responsible for clerical tasks like- gathering information, handling

funds, entering data, responding to information request, set up

meetings and appointments and so on

. Maintaining proper records of departmental activities or work,

ordering supplies and equipment as needed and distributing mail when

necessary.

. Responsible for opening, maintaining and closing of the escrow

accounts

. Assisted the escrow officer; Ability to work with confidential

information in a professional manner

. Responsible for maintaining files, providing information to the

clients

Technical/Office Skills

. Microsoft Office (Word, Excel, PowerPoint, Access), Siebel, JDE, Lotus

Notes. Able to adapt to learn any new software

. Licensed Notary

. Some Spanish, attending course in Fall

Excellent references available upon request.

Contact this candidate