Customer Service Sales Representative
Resume:
Ashleigh McGauley Allen
************@*****.***
Valdosta, Georgia 31602
Education Bachelor of Business Administration, Marketing July
2007
Valdosta State University, Valdosta, GA
. Graduated with a GPA of 3.23.
Bachelor of Business Administration, Management May 2009
Valdosta State University, Valdosta, GA
. Graduated with a GPA of 3.25.
Georgia Real Estate License January 2008
Valdosta Technical College, Valdosta, GA
Experience
Verizon Wireless Dec 2009-Current Position
Retail Sales Representative
Valdosta, Georgia
. Develop new personal and business accounts.
. Provide phone and internet technical support to existing
customers.
. Market new devices and explain benefits of each.
. Qualify each customer and suggest a device based on
specific needs.
. Keep up to date with competition.
. Make cold calls to customers who are eligible for current
promotions.
. Resolve customer complaints.
. Focus on an individual monthly goal set by management.
. Sales Accomplishments:
# 9 out of 90 on South West Georgia Sales Representative
Stack Rank Report (Aug 2010)
# 1 out of 90 on South West Georgia Sales Representative
Stack Rank Report (July 2010)
Ron Borders GMAC Real Estate Current
Position (Part time)
REALTOR
Valdosta, Georgia
. Market homes by implementing my marketing plan. Tools
include Internet, magazine ads, newspaper ads, open houses,
and Multiple Listing Service.
. Analyze marketing data to procure a reasonable
sale/purchase price.
. Create individual websites for each listing.
. Professionally collaborate with other professionals such as
home inspectors, appraisers, and Realtors to successfully
close the deal.
. Build client rapport through communication and helpful
approach.
. Referral agent by referring clients to mortgage lenders,
real estate attorneys and also to out of town/state
Realtors.
. Negotiate the best purchase/sales price for my client's
property.
. Seek new clients through cold calls, letters, Internet
resources and follow up calls.
. Participate in weekly meetings to discuss new goals and
economical issues affecting real estate sales.
. Complete numerous continuing education courses to build on
existing knowledge.
. Ensure all legal paperwork is completed prior to closing.
Ron Borders GMAC Real Estate Aug. 2007-Jan. 2008
Realtor Assistant and Office Bookkeeper
. Using QuickBooks program: paid all bills, created and
maintained invoices for each Realtor, reconciled bank and
credit card statements.
. Provided customer service while answering telephone and
greeting new customers.
. Handled the supplies inventory while remaining within the
designated budget.
. Created and organized the weekly and/or monthly
advertisements for 12 Realtors.
. Assisted the broker by training new Realtors upon hiring.
. Collaborated with vendors who provided office supplies and
equipment.
. Other tasks as requested per broker or Realtors.
. Trained Realtors on new and helpful internet marketing
tools, Microsoft Word, Microsoft Excel and Microsoft
PowerPoint.
Blanton Common Apartments Feb. 2005- Feb. 2006
Leasing Consultant
Valdosta, GA
. Lead daily tours of the property and created excitement
among the customers.
. Provided and explained financial information.
. Assisted the Property Manager with reports and hiring as
requested.
. During the weekend shifts I managed the community
assistants.
. Filed and maintained privacy of existing residential
information.
. Participated in bi-weekly meetings to discuss improvements
and set monthly and weekly goals.
. Implemented new goals and encouraged goal achievement.
. Typed all new leases into computer program daily.
. Maintained professional customer service with existing
residents.
. Leased the new complex 100% in August 2005.
Skills
. Proficient in Microsoft Word, Microsoft Excel, Microsoft
PowerPoint and Internet Explorer.
. Completed one semester of nursing school where I became
familiar with medical terminology, medicine, equipment,
and health related issues.
. Excellent customer service with respect to others.
. Extremely organized.
Honors Kappa Delta Sorority; Valdosta State University; 2004-2007.
and Dean's List, South Georgia College; Douglas, Georgia.
Activities Phi Theta Kappa Honor's Society of the Two-Year College.
Member of Jasper Presbyterian Church; Jasper, FL.
References
. Theresa Bethae (personal reference)
Employee Heath; SGMC; Valdosta, GA
. Holly Taylor (personal reference)
Public Relations/Marketing Dept; SGMC; Valdosta, GA
. Jennifer Steedley (personal reference)
Public Relations for Valdosta City Schools; Valdosta,
GA
. Tammy Borders (co-worker and past employer)
Realtor, Ron Borders GMAC Real Estate; Valdosta, GA
. Ron Borders (current employer)
Broker for Ron Borders GMAC Real
Estate, Valdosta, GA
. Brandon Dixon (employer at Blanton Common Apartments)
VP of Sales and Marketing, Tower Investments Inc.;
Philadelphia, PA
. Kim Voyles (employer from 2002-2004)
Vice President of Marcraft, Inc., Douglas, GA
912-***-**** Ext. 25
. Melanie Gay (personal reference; have known for 25 years)
Radiology office manager, Shands Live Oak
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