Customer Service Sales

Alicia Faticone

** ****** *****

Rochester, New York 14626

585-***-****

*********@*********.**.***

OBJECTIVE:

Seeking employment in Marketing/Sales/Travel which would allow me to utilize my education and

skills in the marketplace.

EDUCATION:

Certificate Program, Travel and Tourism, December 2008

Monroe Community College, Rochester NY

Overall GPA: 3.925

• Deans List-2007-2008

Courses:

• Introduction to Travel and Tourism

• Geography of Tourism

• Tourism Specialization

• Travel Sales and Marketing

• Apollo

Associate in Applied Science, Hospitality Management, December 2009

Monroe Community College, Rochester NY

Overall GPA: 3.925

• Deans List- 2007-2008

Courses:

• Human Resource in Hospitality

• Current Issues in Travel and Tourism

• Introduction to Hospitality

• Hospitality Service

• Computer Related Courses (Microsoft Office)

EMPLOYMENT:

Dental Assistant, Giangreco & Giangreco, Webster NY, 1988-1998

• Customer Service

• Reception Skills

• Communicate Effectively

• Handled Complaints

HONORS/ACCOMPLISHMENTS:

Café Trust Scholarship- given by the Hospitality Department of MCC

Who’s Who in Junior College- 2008

Travel Club- September 2007-Present

REFERENCES:

Available upon request

Contact this candidate