Customer Service High School
Resume:
Michelle Colvin
Cordova, TN 38016
ablb2m@r.postjobfree.com
Attn: Madam:
I sincerely thank you for viewing my cover letter and resume today. I've
been searching
high and low for an opportunity to advance my career. I think my background
and classroom experience in Human Resource Management dealing with Benefits
Administration, Accessing, Evaluation and Documentation, HR Management in
the New Millennium, Recruit, Select, and
Placement in HR, Organ Behavior and Communication, Fundamentals of HR
Management, Health/Safety in the Workplace, Employee and Labor Relations,
Statistics for HR Manager,
Compensation Administration, and Training and Development of HR with your
requirements will go hand and hand. Please consider my 7+ years of
experience in the
Customer Service, 3 years in Manufacturing/Distribution, and 3years in
Healthcare.
Please consider my past and present experience working with people, and as
an
individual. I have extensive experience in Microsoft Word, Excel and
PowerPoint. I am caring and competent with a passion to go above and
beyond. I also have experience in a clinical setting as well as background
in office administration. I have expert computer skills and I'm very
analytical, with being a very responsible, a quick study, and attentive to
detail individual.
I am results orientated, dependable, and professional. I excel in a fast
paced environment as well as motivating staff to productivity. I work well
independently as well as part of a team and very committed to excellence.
If you are seeking someone with integrity, who is meticulous, and career-
minded, then
please consider all or any of my qualifications for an opportunity with
your company.
I look forward to meeting with you.
Sincerely,
Michelle Colvin
Michelle Colvin
1301 Volleyball Lane #259
Cordova, Tennessee 38016
ablb2m@r.postjobfree.com
Objective: Seeking a position as a valued member of your Human Resources
department that leverages my achievements, skills, energy, and also that
will challenge my abilities allowing me to fully utilize my problem
solving, organizational, customer service and communication skills.
Skills:
Customer Service Invoicing/Billing Data Entry
Interpersonal Communications Planner
Quality Patient Care Rehab Specialist
Windows9X, Windows2000, Windows ME, Windows XP,
Windows Vista, Linux, Unix, MS DOS
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft
PowerPoint, Microsoft Outlook Express
Affiliations:
2007- Presented with "Outstanding Service" award for dealing with customer
complaints successfully.
2002- Became member of Student Nurses Association with completed courses in
Fundamental Nursing, Medical Surgical Nursing I, and Perspective of
Nursing.
Education:
2008-2011: Bellevue University. Bellevue, NE
-Pursuing B.S. in Management in Human Resource.
2002-1998: Mississippi University for Women. Columbus, MS
-B.S. in Health and Kinesiology.
1993-1989: Columbus High School. Columbus, MS
-Received high school diploma
Experience:
2008-present: Stoneriver Pharmacy Solutions. Memphis, TN.
-Patient Account Specialist--My duties are to processes patient
information for pre-admission and completes insurance verification. Review
all patient accounts for full insurance coverage. Responsible for timely
and accurate billing: EMC, paper, secondary and rebilling. Prepare and
send patient statements. Follow all delinquent third party and self-pay
accounts maintaining clear records of follow-up activity. Respond promptly
to all third party and patient inquiries including telephone calls and
written correspondence.
2005-present: Accredo Health Group. Memphis, TN.
-Patient Care Representation--My duties were to take inbound/outbound calls
from patients assisting with setting up shipment for medications, billing
appropriately to patients accounts and resolving all mis shipments in a
timely manner. Also referring the patients to a Pharmacist for additional
questions about the medication.
2005-2007: Exel Distribution. Byhalia, MS
-Planner--My duties were to establish and coordinate schedules with
carrier. Evaluate shipments consolidate loads with the ability to handle
multi projects. Assign loads to the appropriate trailer with time sensitive
decision making. Effective liaison with customer service and production
planning to manage daily schedules.
2005-2006: Fed-Ex. Memphis, TN
-Invoicing/Billing Data Entry--My duties were entering all purchases into
the Global Purchasing System along with tracking, receiving, and processing
invoices for air bill/packages. Reconciling invoices with correct record
information and applying corrected invoices for payment processing to be
billed to appropriate party.
2003-2005: Baptist Rehabilitation. Germantown, TN
-Rehab Specialist/CNA- My duties were assist the patient with activities of
daily living such as transfers to and from the bed to wheelchair, bathing,
grooming, and feeding.
2003-1993: Maxxim Medical. Columbus, MS
-Machine operator-My duties were to make ready materials for hospitals such
as linens, plastic, and gloves.
References: Available upon request.
Contact this candidate