Sales Customer Service
Resume:
Jeffrey H. Peck
Worthington, Ohio 43085
Email: ********@*****.***
QUALIFICATIONS
As a business owner and operator, my concerns were providing quality plants and
products, professional salesmanship and service and a convenient and enjoyable shopping
experience.
In addition, to provide leadership to my associates and plan strategies and objectives
to form a profitable and successful business plan and most of all to develop longlasting
relationships with customers, landscape tradesmen, growers and sales representatives.
I feel that my college education, combined with my extensive business and sales
experience in owning and operating a business, will enable me to be an excellent
and productive member of your company.
EDUCATION
College degree: Franklin University, Columbus, Ohio. B.S. in Personalized Major
Major: Finance and Business
Accumulative Point Hour: 3.57 overall
College degree: Columbus State University, Columbus Ohio. Associate Degree
Major: Business - Sales Promotion
Accumulative Point Hour: 3.20
EXPERIENCE
• Co- Owner and manager of Boulevard Gardens. Garden center and landscape firm
supplying horticultural products, plants and services retail, wholesale
• and landscape clients.
• Produced sales volumes over 1 million dollars with selling techniques through retail,
business to business, wholesale, landscape and business trades and
• seasonal promotions.
• Developed and implemented plans for achieving departmental objectives, standards
and business plans.
• Served as a resource consultant to internal / external customers.
• Extensive business interactions with local, regional and national sales representative,
manufacturers and plant production growers.
• Built and developed relationships with supply chain partners.
• Managed a work force of 20 - 25 employees yearly.
• Maintained a positive, fun, cooperative work environment.
FINANCIAL MANAGEMENT SKILLS
-Spearheaded drive for sales and control expenses.
- Peformed accounting and balancing of daily sales ledgers.
- Assessed all sales activity and developed monthly spread sheets
-Organized payroll records and distribution of payroll funds.
- Preformed timely payment and collection of accounts receivable and accounts payable.
-Filed monthly state IT-501 forms and city IT-15 city forms
-Handled collection and payment of Ohio sales tax.
-Formulated monthly Income and Expense sheets.
ADMINISTRATIVE SKILLS
-Demonstrated exceptional customer service and selling standards.
-Supervised, trained and coordinated the hiring of personal.
-Conducted small group training and sales and product knowledge weekly
-Scheduled and organized work force consistent with daily store sales.
-Developed responsibilities for each sales member.
-Worked with companies directly or through sales representatives to purchase and deliver
merchandise in a timely manner.
-Managed inventory, merchandise, and stock levels.
-Handled customer complaints quickly and efficiently in order to achieve customer
satisfaction.
-Developed superior customer relations (internal/external) that promoted a customer-
centered culture that strives to exceed customer needs, requirements, and expectations.
INTERPERSONAL SKILLS
-Experienced in management and sales, with responsibility for managing people,
departments from internal and external objectives.
-Ability to communicate effectively with others.
-Ability to advise, counsel, guide and negotiate with others
-Ability to analyze and evaluate people, data, and problems to determine a course of
action.
-Ability to effectively and tactfully deal with people.
-Ability to multitask.
* References upon request
Contact this candidate