Customer Service Assistant
Resume:
Kathi L. Moran
Lakeland, FL 33801
850-***-**** ablasj@r.postjobfree.com
Profile Detail-oriented, highly-capable Program Assistant,
knowledgeable of all office functions.
Excels at multi-tasking in a fast-paced environment and
working under time and budget constraints.
Superior telephone, customer service, and computer skills
with particular expertise in Microsoft Office
Professional Community Relations Specialist 2007-2010
Experience Peace River Center, Bartow, Florida
. Creating and printing flyers and
employee newsletters as well as
producing mail merge lists for mass mailings.
. Creating and implementing spread sheets
for projects and Access
databases
. Responsible for all Community Tours,
including transportation, meals
and logo materials for the tour
. Administrator of the DonorPerfect
database.
. Committee member for website development
as well as the
administrator of the site and contact person.
. Company media organizer.
. Efficient with Word, Excel, Power Point,
Publisher, and Outlook.
. Familiar with HTML, Photoshop, Adobe In
Design, and Microsoft
Web Expressions 2.
Assistant to the Library and Media Specialist 2001-2007
All Saints' Academy, Winter Haven, Florida
Assists the Library/Media Specialist in
everyday duties including typing, research,
library organization, and computer management.
Efficient using MS Word, Excel, Publisher,
Power Point, and Outlook as well as
Broderbund's Print Shop Deluxe.
Explores the internet for materials, keeping
the best price for and compatibility with the
Media Center in mind.
Produces new worksheets in Excel, brochures in
Publisher, and various business documents to
be used by the entire school.
Researches, gathers and organizes information
in many areas for the Media Center.
Assists teachers with classes and research
requests.
Constructs and maintains the Media Center
Website and its catalog.
Oversees, maintains and repairs computers,
copy machines, scanners, digital cameras, LCD
projectors, overhead projectors, and other
Audio/Visual equipment.
Computer and Library Aide 1999-2001
St. Joseph's School, Lakeland, Florida
Assisted librarian to educate in computers and
research.
Assisted to maintain the computers.
Organized the library according to the Follett
Cataloging system.
Worked to keep order in the classroom and
library.
Assisted teachers with classroom organization.
Education Various Courses toward an Associate's 2001-2006
Degree
Polk Community College, Lakeland, FL
GPA 4.0
Undergraduate studies in Fashion Design 1978-1979
Bauder Fashion College, Atlanta, GA
References Martha M. Crenshaw
6233 Old Highway 37, Lakeland, FL
Pamela K. Greblick
6829 Hunters Crossing Blvd. Lakeland, FL
Susan Brown
282 Devonshire Dr. Alpharetta, GA
Contact this candidate